ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-01-10

"quick delivery, product is as described. "


Verified
1/5

2013-01-05

"The worst online company of any kind you could ever deal with. Beware: some items they claim to have they do not. Then they sell you something more expensive and charge the difference. When you get it and its not what you want, you have to pay to send it back and The Golf Club charge you for shipping. Do not buy from this website unless you want to be ripped off. The worst customer service I have ever experienced. If I could I would give them a -5 stars"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-01-03

"I have not received the club!"


Verified
5/5

2012-12-26

"Ordering went smoothly and my merchandise arrived on time. Ordered a shirt and shorts at a savings from regular online pricing. Great website!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-24

"Quick delivery. Correct product"


Verified
5/5

2012-12-23

"Love the clubs, fast shipping very happy the whole expirence"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-19

"I get nervous ordering online from stores I don't know & I'll admit this was no different. However, I am SO glad I placed my order! It arrived ahead of schedule & just as requested....& I got the best price! I will definitely order from The Golf Club in the future & suggest it to family & friends!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-15

"I was told about the Golf Club website by my son.. I was looking for a pair of golf cleats ( shoes) for my nephew, who is 9 and just starting to play. I found some in his size, and they were very reasonably priced. I purchased them , and received them in a short period of time. Hopefully they will fit !

great experience, easy website to navigate, great experience overall!
"


Verified
5/5

2012-12-14

"Excellent! Great customer service. No problems w/ returns. Michael is a pro."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-12

"Received my order in a timely manner, but the BEST thing about this company was their CUSTOMER SERVICE! I know NOTHING about golf, other than that my husband plays it all the time. The GPS I ordered had been discontinued. A representative called me with a comparable model, explained the details for me and got my order changed with no problem. When I called to confirm the shipping address (I had had a package from anther company stolen from my porch and wanted to make sure I had used my work address), they called me back right away. EXCELLENT customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2012-12-10

"Overall it was fair. The delivery was very fast. 4 days. The price was good. They almost delivered the right club. I ordered a 9 iron with a regular flex shaft and got a stiff shaft instead. I did call customer service and asked if the S on the shaft meant stiff and they said probably and they would check. They never got back to me. I decided to keep it so I did not pursue the issue. Mixed bag. "


Verified
5/5

2012-12-05

"It was eaiest to find all the products I needed and price was very kind I just love it! I will definately come back and shop again!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-03

"I was very pleased with the timely response to my original order,but confused on the delivery of the club I had ordered. A member of The Golf Club staff personally telephoned me and his explanation of the circumstances surrounding the delivery cleared up my confusion leaving me with an extremely positive feeling toward him and the store itself. Unquestionably will do business with them in the future as they are polite, efficient and very professional. My thanks to the store and their staff. Happy holidays, O.K.Lewis."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-01

"I received my package within days of ordering and it looks perfect. We'll see how the messenger bag holds up after a few weeks of heavy duty hauling."


Verified
5/5

2012-11-27

"Golf club arrived in good time and in excellent condition."