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4/5

2003-01-22

"Quick ordering processing - even gave me a discount since they had a kit with the filters I ordered.

7 day shipping to Canada.
"

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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
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N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2002-11-25

" After getting advice from a salesperson on the phone, I ordered 2 camera filters and some other items for my Minolta Dimage 7Hi online from 2filter.com on November 20, 2002. I received confirmation the next day that the order had been shipped, complete, via USPS for free, since my order was over $50. My order arrived a few days later and all items were as advertised. 2filter's prices were a little lower than most others, and they were helpful and delivered as promised. No complaints!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-11-06

"good service, low price, fast shipment"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-05-20

"I am extremely happy with my purchase from The Filter Connection. I conducted my transaction the "old-fashioned" way, via "snail" mail. I downloaded the order form from their web site, hand-filled it out, and mailed my payment to them on Friday, May 3rd. On Saturday, May 10th, I received my order via the mail. Everything I ordered was included in the package, and I am pleased with the quality of the items I ordered (a lens tube adaptor for the Olympus C-700, a Hoya multi-coated UV lens filter, a Sunpak linear polerizer filter, a 52mm lens cap, and a Sima capkeeper). Best of all, since my order was over US$50, shipping was free.

I recommend this company to anyone needing to purchase filters for digital cameras.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use