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5/5

2003-09-16

"Great service, second time I've purchased from them, would do it again without hesitation. Good email response, order confirmation, and shipping and tracking information. Shipped same day I placed the order."

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5/5

2003-08-24

"(couldn't find invoice number, used UPS tracking instead)

Great seller, item was exactly as described. Fast shipping, good packaging, good communication. I would definately by from them again, and will recommend them to friends.
"

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5/5

2003-08-18

"Good communication, helpful website, prompt service, good prices, and good email notifications with tracking information to keep me updated. Pleasure to do business with."

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5/5

2003-07-21

"Outstanding merchant. Processed and shipped same day, plenty of shipping options, friendly and courteous sales people. Pleasure to do business with and definitely will again in the future."

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5/5

2003-06-24

"5/29/03

1 Lighting 12" UV Clod Cathode Kit 13.99 13.99 T
4 Cables 24" Dual Device UV IDE 6.99 27.96 T
1 Water Cooling Blue UV Water Dye 9.99 9.99 T
3 Fan Unincom Blue UV 80mm 6.49 19.47 T
Shipping International Air Mail 25.25 25.25



Above you see my order. there is no uv reactive products in my country that is why I bought these things from Cutting Edge but the UV cathode they send is not working. And I still dont know if the others are UV reactive or not.


Said Ozkan AKTUG
from Turkey
****@****

* * *


7/5/03

After some conversations with The Cutting Edge, they undertake to send me a new UV cathode. To tell you the truth, I do not believe this, because lots of company dont do.
Anyway I receive the new cathode yesterday and it works properly. I do not pay any money for shipping or whatever you thought. This is amazing, because to my view; sending the old one costs 20$ shipping, getting the new one also 20$ and total 40$. On the other hand, buying a new kit is 14$ and 20$ shipping, total 34$. You see to replace this, is not economic. As I mentioned above they take on all the expense. Thank you very much to The Cutting Edge.
One more thing that I want to tell is, other UV products are really UV :)


here is some photos;
http://www.ozkan.org/images/1.jpg
http://www.ozkan.org/images/2.jpg

"

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5/5

2003-06-21

"Great Product..A++++ This is a great site to order from. Delivery come UPS Ground. very fast service. Always been no longer than 5 days...Thanks (Cutting Edge) "

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5/5

2003-06-11

"An exelent seller. One of my products was damaged and he replaced it right away. I look forward to buying from them again."

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Delivering products damage free
Being updated on the exact date the delivery was sent
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5/5

2003-06-09

"I only live 15 miles from the Cutting Edge shop, so I get to go there directly. Everyone down there is friendly and willing to answer questions. They build alot of their own mod items, and let me wander around the shop, even showed me how they make most of the items. Was getting a side window for one of my PCs and Chris cut it right there to my specs. This was my first window mod so he went over how to do it in great detail. They also offered to hook up any item to let me see how it looks. I wanted to get a new power supply, but the only one they had in stock was defective so they ordered me one up right away, even threw in a cold cathode light for my trouble. These guys really go above and beyond. If your looking to customize your case they are worth talking to, they'll be more than happy to see if they can help. Great job to eveyone at Cutting Edge Case Mods. "

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5/5

2003-06-03

"Placed an order at 4:30 PM EST, and only 3 hours later the order was shipped out and on the way to my house. Excellent service! Never before have I seen such speedy shipping. Highly recommended!"

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5/5

2003-05-22

"shipped the same day I ordered it! Hows that for service from a speciality company."

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Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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5/5

2003-05-09

"An excellent company to deal with. I always get exactly what I ordered, and even when I order late in the day, it goes out the same day. The last order came a day late, because UPS misdirected the shipment, not The Cutting Edge's fault. I knew what was happening because of the tracking number sent to me by TCE. They have my customer loyalty."

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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5/5

2003-05-03

"i bought a switech water block from them, the gentlemen i spoke to was very kind and courteous. he threw in an extra bonus for me because he had not yet posted this item on the website. i rate them highly.

i have placed two more oders this week early june. this site is so wonderfull, they really want to please their customers. i respect that. with this order they refunded $1.50 on the shipping charges, this is small, but to me every penny counts. in the future, unless this compnay does not have it, i will buy it from them as i am a loyal customer when the company goes the extra mile to accommodate the customer. this is rare these days, but this company will do what it takes to satisfy a customer. i now rate them top notch!!!!! ;}) two thumbs up!!!!
"

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5/5

2003-05-02

"Orderd seperate sets of items that were meant to be orderd at the same time (I ordered the second set as an after thought) and they combind them together and refunded the excess shipping... I will definetly shop with them again."

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Being updated on the exact date the delivery was sent
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Delivering products on-time
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5/5

2003-04-24

"Great service! Ordered on Tues, arrived ground UPS on Thurs. Great looking product!"

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Delivering products on-time
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Delivering products damage free
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5/5

2003-04-18

"First time buyer. No complaints. They kept me informed about order status and supplied tracking info when shipped. I would buy from them again.

DBWood
"

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