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Verified
5/5

2004-05-01

"I had a great online shopping experience with them. I would highly recommend them to any of my friends. The best prices I could find for the USA warenteed Canon D10 camera. It arrived early with all items. You won't go wrong shopping here."

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Verified
5/5

2004-04-19

""The Best Things" staff were all courteous, helpful, and efficient. Our order was filled on time and was exactly what we needed."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
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Delivering products damage free
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5/5

2004-04-19

"I am very pleased with the pricing and service from this company. I have looked all around for these tools and "The Best Things undoubtedly has the best pricing out there. Their shipping is fast and economical and any time I've had to deal with their customer service I have been more then satisfied. As always a pleasure to do business with."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Being easy to reach
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Being trustworthy
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Resolving problems
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-04-17

"I loved the personal touch in dealing with The Best Things! I left a voice mail and received a phone call within two days. Jodie actually apologized for the delay because they were short-handed. She was very friendly and helpful. They did their best to meet my needs. I received exactly what I ordered much sooner than I had expected…and they charge only ACTUAL shipping costs. I am extremely pleased! I would definitely recommend them and plan to shop there again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2004-04-13

"The Best Things in on my "short list" of web vendors. There prices are excellent. You can tell they want your business--customer service is excellent. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

5/5

2004-04-09

"Okay Folks, forget the rest if these guys carry the product your looking for but it here you won’t get better deal, if they don’t have what you need ask why not? It maybe there is something better because if its good and mainstream they carry it.
I bought two cameras and some kitchen gear they are fantastic customer service etc. They are the little guys support them and they will be in business forever. Why not they charge no more than the big guys.

The Camera arrived speedily low shiipping cost and all as promised.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
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Being easy to reach
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Being knowledgeable
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Resolving problems
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Making decisions on their own
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Customer service being easy to reach
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Speed of web site
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Web site being easy to use

Verified
5/5

2004-04-09

"Great prices and prompt shipping. Would buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
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Being trustworthy
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Being knowledgeable
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Being easy to reach
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Making decisions on their own
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Verified
5/5

2004-04-07

"Purchasing stuff on the internet is a "no brainer" these days. Find your product on the website, follow the prompts, give them your credit card number, and your done. But, what if you want that special part for a product that is not offered on the website? Then what?

My circumstance involved an improved chip breaker for the Lie-Nielsen Plane I was trying to order. I emailed The Best Things to see if it was possible to get the new chip breaker with the plane. Within 24 hours I received a reply stating that it would be no problem, "just specify when I order." I called them that afternoon and ordered it. They had it shipped out that evening. I received my new plane right on time.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-04-06

"Prompt and accurate. The ping-pong racquets have been sent the same day that I ordered. It means I did not have any experience with customer service. Highly recommend using this store."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
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Resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-04-03

"Excellent prices compared to other web sites. Navigation of the site was very easy and logical. Shipping was timely and receipt of merchandise was as promised. Usual variety of shipping methods."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Overall web site
Speed of web site
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Verified
5/5

2004-04-01

"Before ordering, I had a few questions. Someone answered the phone promptly and had the answers. It was promptly shipped and promptly received. It (a handtruck) was completely as described.

A very good/excellent transaction
"

Detailed Review Benchmark + -
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Is consumer focused

Verified
5/5

2004-03-31

"My experience with this seller was first rate. When there was confusion with the order, they promptly called to clarify the order. It was packaged up and sent promptly. Overall, a great experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-03-26

"Good prices, sells only quality merchandise. Especially appealed to me since they were in my geographical area."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
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Overall customer service
Customer service being knowledgeable
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Customer service being trustworthy
Customer service making decisions on their own
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Customer service resolving problems
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2004-03-19

"I ordered a Tormek sharpening system from The Best Things. The product was found at The Best Things using an Internet search. The price was the best on the Internet. The product was well described on The Best Things web site. The ordering process was quick and easy. Shipping on this item (40 lbs) was free. The product was apparently ordered by The Best Things from Sweden when I placed my order. As a result, delivery took over one month. This problem would probably not occur with orders for products made in the USA. Customer service related to tracking the order was quick and courteous.

Invoice Number 1075064647699
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-18

"For sometime now I've been shopping around online for the best price on the Canon 10D and found nothing but horrible business tactics & scams..Until I found "The Best Things"! Before ordering online I called to see if it was in stock & if-not when would it be, the pleasant woman on the other end advised that it wasn't in but it would be in a week & that they would call me if I liked. I then received a phone call 3 days later on my cellphone(while driving),that it was in,So I called back once I was home and placed my order. I was told I should expect it on Wed.17th. AND I DID securely packaged and on time and at A GREAT PRICE!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with