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Verified
5/5

2004-09-26

"Great company to deal with. I searched for the best deal on a table tennis paddle and they actually had the lowest price. I placed my order Sunday night and received the item on Friday. This was a coast-to-coast ground shipment (VA to CA). The shipping cost was also reasonable. I will surely do business with them again."

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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Overall technical support
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Verified
5/5

2004-09-21

"A excellent company to do business with. They have great prices, best price I found, and good shipping prices. Very professional on the phone, took the time to answer all my question. The order came on time and as promised. Will do business with them again. I highly recommend. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Resolving problems
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Being knowledgeable
Making decisions on their own
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Being trustworthy
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Overall web site
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Verified
5/5

2004-09-07

"I called The Best Things when I found out about a new Canon digital Camera - PowerShot G6 - which would become available 3 weeks later. Not only did The Best Things know technical details about the future camera, and gave me good advice on what to order - and what NOT to order; but they also took my order, obtained the camera, and I used it ten days before the official availability date. I cannot think of a better example of outstanding performance.

Guenter Riegler
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
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Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
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Verified
5/5

2004-09-04

"this was my 2d experience in ordering with The Best Things, & it only served to reinforce the postive experience i'd gained from the last time. they once again had exactly what i was looking for, it was instock & competitively priced, & was shipped & received in an efficient manner. the customer service was personal & pleasant.

in truth, even if the camera i purchased had cost a bit more than at other retailers' sites, i would have still bought it at The Best Things, any company that is so consistently reliable & courteous should be supported and encouraged. jodie brown & the rest of the folks at The Best Things really give online shopping a good name!

if only internet shopping could always be this easy, hassle-free, & (that word again!) pleasant.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Overall technical support
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Resolving problems
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Overall web site
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Verified
5/5

2004-08-20

"Oustanding company. Great products, easy to use webstite, super-fast shipping. You can't ask for more than this. I've ordered maybe 3 times from this company and each time it's been a great experience. They carry a nice assortment of fine woodworking tools, amongst other things. Best prices on Lie-Nielsen planes around!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Verified
5/5

2004-08-18

"Fantastic on-line retailer. Reasonable prices, great selection, and swift delivery."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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5/5

2004-08-10

"Overall satisfaction was great. Prompt order and delivery speed. Customer service great. I found the product everywhere on the web but not in the color I wanted. "The Best Things" not only had a choice of color but at a great price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
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Resolving problems
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Being trustworthy
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Being knowledgeable
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Making decisions on their own
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Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-08-05

"This is not the first time I've purchased from this company using their website and I like it. It was easy to use and since I already know what I needed to order, based on the paperwork sent by the requester, I was able to process the order very easily. The website was simple and easy to navigate. The pictures of the products are clear and big enough to determine the features. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
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Delivering products damage free
Delivering products on-time
Overall technical support
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Verified
5/5

2004-07-30

"Provided EXCELLENT service and speedy shipping!! I couldn't believe it got there as fast as it did! And the best part was that their prices were actually the lowest of everywhere else I had looked. I would definitely use The Best Things again without hesitation! Thank you for making my online purchase that much easier. "

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Is committed to quality products and services

Verified
5/5

2004-07-27

"I rate this on-line store - Excellent! In early June I called "The Best Things" regarding acessory equipment for my new Canon S60 camera. Canon had not yet shipped the items for resale but the store said they would call me when everything was in stock. They called on Thursday July 22 and UPS delevered my order today (Monday)."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Customer service making decisions on their own
Customer service being knowledgeable
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Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2004-07-26

"Best price I have found for the Rotatrim cutters. Very reasonable shipping rates. Fast delivery. Very pleasant shopping experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
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Being knowledgeable
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Verified
5/5

2004-07-18

"I now consider myself a "lifelong customer" because of the personal service & fair prices that I have received from The Best Things. When purchasing quality items I check with these people first, if they don't have the item I need I will go elsewhere."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online

Verified
5/5

2004-07-09

"The day after I placed my order, I received an email confirmation including shipper's tracking number. The product arrived on time, well-packaged, and as-ordered (no suprises!). Great service and value."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2004-06-23

"I was pleasantly surprised at how fast my order arrived (3 business days) using the standard UPS delivery. I am very satisfied with my order. One of my items was less than half the price that the manufacturer was asking. The best things definitely come from "The Best Things"."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Making decisions on their own
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Being trustworthy
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Being knowledgeable
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Resolving problems
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Customer service being easy to reach
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2004-05-10

"Great place to shop! I have purchased from this store three times, and the prices are always the best I can find, and the items arrive when (or sooner than) expected."

Detailed Review Benchmark + -
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