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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2006-01-10

"The web site is really easy to use and quick. They shipped my order the same day I entered it. I also received an e-mail with a track-id from a real person - not computer generated. Outstanding customer support and shipping - I ordered on Friday, and had my rasp on Monday.
Definitely going to do business here again !
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-01-04

"I was very pleased with this company's customer service. When you call, you actually get a live person, which is extremely rare these days.

They gave me a direct personal call to let me know something I ordered was out of stock. In the end, I ended up with exactly what I wanted and they were very accommodating.
"

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Overall quality of the company
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Is committed to quality products and services

Verified
5/5

2005-12-31

"excellent website, excellent descriptions of merchandise, knowledgeable staff, good prices, excellent service, prompt delivery.highly recommended, and this is no lie."

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Pricing of products and services
Value the company offers
Is easy to do business with
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N/A
Is consumer focused
N/A
Is committed to quality products and services

Verified
5/5

2005-12-24

"Excellent shopping experience! Product was shipped when promised and arrived on time. Provided me with an upgraded product, at NO CHARGE, because one of the items I ordered was not in stock. Now thats great customer service!"

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Pricing of products and services
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Is committed to quality products and services
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Is consumer focused

Verified
5/5

2005-12-23

"Great place to do business. Good product selection, good prices, good packaging, quick shipping. Highly recommend. I am going to order a bandsaw blade as soon as I finish this review. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services

Verified
5/5

2005-12-22

"Exceptional company - all around! Great selection, same day shipping and excellent customer service. I received a confirmation when the product was shipped and it arrived 1 day ahead of schedule - three days before Christmas! I am very impressed and will buy again from The Best Things!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-12-21

"Excellent communication. All items in stock. Lightning fast shipment!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-12-02

"Although this is my first time dealing with this company, can highly recommend! Not only customer service superb, and delivery as promised, the prices cant be beat. Plan to use their services again in the near future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-12-01

"This was my first transaction with The Best Things and I am extremely pleased. I had some questions for customer service after placing my order and they were handled promptly and very thoroughly. Shipping was fast and I was provided tracking information the same day as my order. In addition to this, their prices were better than anywhere else for the items I purchased. I am planning my next order with The Best Things already - this company is top-notch in all regards."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-11-10

"This is the best store in the Internet, fast service and great prices, we tried other stores and nobody had the camera, they called us when ready to ship, it was shipped the same day, got in 3 days perfect"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Making decisions on their own
N/A
Being trustworthy
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-11-08

"Wonderful folks to deal with! The item was packaged well and shipped quickly. I highly recommended. I purchased a used woodworking saw. The Saw was exactly as described, there were no surprises when I opened the box. These people know there stuff."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with

Verified
5/5

2005-11-05

"I had a very specific item in mind and found it at The Best Things. The price was very competitive with a few other re-sellers but the quick response from this company made me feel very comfortable about the transaction. I easily found what I was looking for and had a chance to compare a few similar items before ensuring I made the right choice. The site made it easy to complete my transaction and I was through with my transaction quickly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-10-20

"Informative, easy to navigate web site and ordering process. While the item I orderd was out of stock initially, they kept me informed, and once shipped, delivery was fast and accurate. Overall a very positive experience and I would buy again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with

Verified
5/5

2005-08-26

"Easy to shop; great products; great prices. Delivery on most items was very prompt; they were out of one item, notified me that it would be delayed, then the balance of the order shipped as expected. I will be ordering from them again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-08-18

"Excellent product, above-excellent service! It's wonderful to find a company that truly serves the customer! Ordered a beautiful Waterman Fountain Pen... It arrived quickly, was packed well, and I will definitely order from The Best Things again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with