"Order from this website one time. The order included 4 items. After receiving a box I contacted the support email and have followed up on 4 separate occasions. The order was placed 6/28/18 and as of 12/2/18 I have not received one email response. TERRIBLE WEBSITE, TERRIBLE CUSTOMER SERVICE, NOT GOOD DEALS. I WILL NEVER BUY FROM THEM AGAIN. "
"False advertising and zero return policy and zero customer service. They advertised a set of paints that were nothing like the items received. Whan asked about it and how I could return the product , I got this response:
Hi there,
These were not advertised as a particular brand, and all branding was removed for the photo itself. The image was just to show paints in general. Sorry for any confusion.
Best wishes,
Miranda
--
Totally shady company
"
"I ordered some shorts. At the two week mark I emailed them that I was moving in a week. They didn't mail the shorts for 4 weeks....to my old address. Had to pay $7.25 postage due, to forward them. WORTHLESS! "
"I placed an order for earrings, they arrived poorly packaged in a tiny envelope. I opened the envelope to find the earrings were damaged and twisted so badly I couldn't wear them. I emailed customer service and received no response. Clearly a scam site."
"Purchased carpets in May 29th, it says shipping is 7 days. Now it is July and I still get nothing! Contacted the customer service and no one answers the call, write emails except the automatic reply. On June 29th I received a notice said my order is being prepared for shipment, and when I track that order, it is still saying "Shipping label created. Package en route to carrier" by now. I guess it will never been shipped, just a fake item for scam. Don't buy from this website, it is fake. 3207267"
"Same story, different victim. Ordered, paid, have tracking number, can't contact "customer service", so its as absent as my order. All email returned undeliverable. Save your time and money. "
"I have been a member of the Monthly Mystery Box Of Awesome for a while now, I I get the box for $34.99, I figure go big or go home, right? I even ordered the Mother’s Day Mystery Box this year, which, Thank the Lord, came on time!
I have now ordered from the actual site 3 times. My first experience was pure hell. I literally wrote to customer service about 4 times before I got a response, and when I did, I felt as if I was getting attitude from them, not understanding because of the lack of communication between them and me. It turns out with that order, there was an item on back order that had been taking a while to get there, understandable. All I want is a little communication.
This time around I have ordered over $160 worth or stuff, and have written customer service over 3 weeks ago, so they’re about to lose $35 a month, plus someone who is willing to buy that dollar amount in product a month on top of the Mystery Box.
They truly need to work on their customer service. I have also tried to call them, repeatedly, and only get their answering machine. They do not provide me with tracking numbers for my items that I have bought, only the Mystery Boxes. I would take screenshots of the customer service responses, because they’re seriously plain rude, but I’ll just leave it at that.
It just really **** that I truly LOVE the Mystery Box, but I want to make a statement that they can’t run a company this way, and keep loyal customers, because it’s NOT okay."
"ordered on 5-02-18 have not received order to this date.have tracking # on 5-03 stating waiting on parcel pick up???
shipment and feedback is horrible to say the least. Price MAY be good . this like you can buy gasoline for .25 cent a gallon-but can not get it ! My next step is to cancel my order and contact for a refund and contacting my credit card for the same.
My advice is to stay clear of this outfit (wished I had read the 1 star reviews-plentiy of them . When you receive this many 1 star rating you have to be bad.
"
"Simple order. 6 long-sleeved T-shirts. Two weeks later, no movement of said Ts. Oh yeah, I got an email saying they shipped, but, somehow, they never made it to the Post Office.
Sent an email asking them to cancel the order, and refund the amount they had immediately charged on my credit card.
Crickets. Then an email claiming their supplier hadn't come through for them.
No worry, I replied, just cancel the order, process my refund, and we're all good.
Reply- wow, we actually got the goods in before our last email claiming we didn't have them. We've already shipped them!
So, a mere 4 weeks later, the Ts arrive. If they were any thinner, they'd only have one side.
Don't be a dope like me. Avoid these scoundrels."
"I ordered 4 beer growlers at what was a pretty good price compared to other websites. The date I ordered was December 13th. These were intended to be Christmas gifts and it said they would be delivered in time. I kept checking the tracking # and it just showed that the order was still in Tennessee. On January 2nd I contacted customer support inquiring when the Growlers would be arriving. Soon afterwards I received an email saying they "we regret to inform you that we will not be able to fulfill your order for the beer growlers as expected". I asked if they ever intended to tell me this and asked why they didn't tell me WEEKS ago so I could have went out to find other Christmas gifts. Inconsiderate, shady, and poor customer service!"
"Don't go by flashy deals. Item will be delivered after 2 months if you are lucky and if you chase them regularly. Items may not be what you want.
Save the headache and pay some dimes extra and buy from good shopping sites.
"
"I ordered 1 box only in MAY and they continued to charge my card for 4 months without authorization, delivering crap that was not requested. The customer service people are a joke. Any company who does not list a phone number where you can talk to a live person is out for your money and has no regard for service or a creating a good reputation. DO NOT BUY FROM THIS COMPANY."
"So they billed me for the box on the 10 and forgot to have money in the account but they recharged my card again on the 15 (without me asking) and it went through no word on 5/30 about getting box so I emailed and then they stated that they will be shipping it out soon waited 2 weeks and emailed again the one lady that has always emailed me (must only have one lady) made a tracking number but it really wasn't sent. Long story short sent another email and she said well any payment after the 10th of a month will be the next months box so they have charged me for two boxes and even though I contacted them on the 30th and again before the 10 of the next month and even expressed my concern of having a double box she told me not one will be May and the other June "
"This site ran a free shipping promotion. Customer ordered and paid for items over one month to receive all items at beginning of next month with free shipping. I spent $107.00 over month of February. Today, April 1, after 30 day wait, I finally received items not packed but loose in a box. The telescoping cane does not stay together, bike lighting items do not work, sunglasses are cheap. I sent customer service several requests for information about my missing orders in March-- actually got a message from UPS that my order was on way on March 16th, only to find out that the shipment was not sent--The seller--THATDAILYDEAL, had requested a shipping number without actually providing a package for shipping. I got a stamped notice on the packing slip saying "item out of stock--refunded". Checked with paypal--no deposits to my account. arrggghhh! "
"I ordered 8 pair of sunglasses. It took me about a month to get order. Video showed them as Nike and other name brands. I could have gone to Dollar Tree and got better glasses for a buck each."