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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2003-03-13

"First off let me say I found this site through Pricewatch. I called up the company because I wanted to double check the price on a Netgear router; since it seemed like a great deal. The rep I spoke to confirmed the price was correct and it was a new unit. I placed the order with him immediately.
The web page was quite useful, I entered the confirmation number the phone rep gave me and sure enough the order appeared on the screen. I got an email the next day saying the router was sent out and I noticed that the email came from comptuers4sure.com I did search on this company as well and though the rating wasn't as good as Techdepot, it wasn't horrendous, besides it was too late. I checked the Techdepot page again and saw that my shipment was on it's way and sure enough I just received it. It was packaged well and it was indeed a new unit. The shipment was quite fast since today is Wednesday. I would definitely place a order with them again, but I'd like to know which is the real company, Computers4sure or Techdepot. Besides the confusion as to what company it is, the transaction went rather quickly and smoothly and the product was as stated.
"

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Delivering products on-time
Delivering products damage free
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5/5

2003-03-09

"fast shipping, good prices, would order from again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-01

"I ordered a Samsung 191T LCD and Radeon 9000 Pro video card on Sunday and was using them both on Wednesday. Excellent delivery, order confirmation, and return policies. The pricing on the monitor was just about the lowest I found anywhere. Doing business with Tech Depot was painless. Highly recommended."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-13

"I order soft case for my Fuji S602 on Monday morning on the web. That afternoon I got confirmation e-mail. That evening I got shipping confirmation e-mail. I got my case the nixt morning by ups ground. Great service!!"

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5/5

2003-02-05

"Purchased Netgear wireless router (MR814NA) and Netgear wireless USB Adapter (MA101NA) on January 26th. Received both by February 3rd.
No problems with delivery times and tracking.
I have yet to install the system, but don't expect problems. Should there be any I will follow-up to this posting with any follow-up contact information I may need to do with TechDepot.
But for what I've seen, I got what I ordered quickly and for a good price.
"

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1/5

2003-01-01

"Can't recommend--I placed an order for an mp3 player for an X-MAS, gift. I was repeatedly given arrival dates and up dates on my order, until I finally called them on Dec.26- they said it's not available, no notification, and just a canned answer of sorry when I contated customer service. Very poor communication."

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N/A
Is consumer focused
Is committed to quality products and services
Is trustworthy
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-12-21

"I ordered a Fuji 3800 Digital camera as a gift, using Amazon.Com. Tech Depot provided excellent service at a very decent price. Ground shipping/handling was $6.99 using UPS to the state of Washington(5 days), and there were no state taxes. "

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Overall product shipping and delivery process

5/5

2002-11-06

"This company had the lowest price I could find. After ordering from them for my first time, I'm very pleased. Excellent prices, (w/ free shipping) from a relation to a well known company, and excellent, prompt service....can't beat that. Good company deserves a good review."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-11-01

"Second purchase in as many weeks. Superb order processing and notifications. Excellent delivery times. All this and free shipping as well. No complaints here whatsoever."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-10-12

"Ordered a video card and speakers through Amazon.com, and then realized it went through Office Depot. One thing I like about Amazon is not to pay sales tax, so if you buy something on Amazon through Office Depot, expect to pay sales tax as they are everywhere. However, after placing the order on a Friday afternoon, the item arrived the following Monday! Very nice website with up to the minute tracking and order processing, very good customer support, prices were good although I found the same items on Buy.com for about 5% cheaper, no big deal (although this was probably to one item getting free shipping on Buy.com). "

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5/5

2002-10-11

"With Office Depots clout backing this vender, I felt very safe making a purchase from them. I was also please to see great pricing, which sold me several “Retail boxed” items at prices other sites would sell only “OEM”!
The delivery was everything you expect from a large company. Well packed, quickly shipped, and I was properly informed each step of the way.
"

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2/5

2002-10-09

"Web site claimed to have 2 HP ScanJet 5400Cxi scanners in stock. Placed order. Was notified 3 days later that item was on backorder. Called one week later to ask for estimated ship date and was told that they did not have a date they could give me. Canceled order."

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Overall product shipping and delivery process
N/A

5/5

2002-10-02

"Very good transaction. I Ordered dig. sound recorder friday morning, it was shipped the same day, UPS ground shipping. Company offered the best price + free shipping. Item received on tuesday. My card was charged the same day as i received my package. I found this company is related with "Computers4Sure". The same web design, the same quantity in stock, ... Computers4Sure had better rating than TechDepot, but i chose TechDepot because of free shipping and i think they are the same guys. I recomend this company."

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5/5

2002-09-25

"Very pleased with my transaction. Ordered two Tripplite surge protectors which were shipped the same day as my order and arrived as expected."

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1/5

2002-09-07

"When the product arrived I decided that I did not want the unit. Their website states a 100% return policy. When I called I was told they do not take returns on laptops. I told them that the package was still unopened and reminded them of their site stated return policy. They refused to issue an RMA so I stop payment with American Express."

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