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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
1.25/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2003-12-24

"Ordered a Belkin Powerline Bridge. This was the only company that had it. Comparably priced to Linksys with lifetime warranty! Fast shipping, good packing, and no complaints. Would do business with them again."

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Verified
5/5

2003-10-14

"Order Samsung SD23 camcorder and found the lense seal ring is sticking out and the lense alignment is bad. TechDepot takes phone call quickly and agree to take it back. Even send me prepaid return label. Very satisfied :)
"

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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
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Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
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Overall web site
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5/5

2003-08-28

"ordered speakers on Aug 18, and shipped on same day. very good site to order from. great shipping and very well packaged. will do business again!"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-08-26

"Computer was ordered on 21st, shipped on 22nd, and arrived on the 26th. Can't ask for better than that.
"

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1/5

2003-08-24

"WORST EXPERIANCE IN MY LIFE!! DO NOT DO BUSINESS WITH THEM!! Bought 2 computer hardware items. An hour after I placed an order I realized that I ordered the wrong hardware’s. The following week I spoke with a customer service agent and got RMA # to return products. When I got the products, I used the same box it came in, never opened the hardware boxes (they stayed sealed), put another ups label (that I paid for), and shipped the 2 hardware items back to techdepot.com, in exactly the same manner they sent me. Inside I included a letter stating the two items I am returning & the RMA #. Couple weeks later & still no credit on my credit card. Called customer service & they said that they only received 1 of the hardware. I was stunned, because I put both hardware’s in the same box – EXACTLY they way they sent me. The agent said that he will email or speak with the warehouse dept. to make sure both packages were returned, and a customer service agent or someone from the warehouse will let me know what’s going on. 4 MONTHS LATER - no word from techdepot and NO credit on my credit card. I got screwed for $135.00 from techdepot.com. I WILL NEVER BUY ANYTHING FROM THIS COMPANY AGAIN. YOU SHOULD NOT BUY EITHER UNLESS YOU LIKE GETTING THE RUN AROUND AND TAKEN ADVANTAGE OF."

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Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-08-21

"I ordered a desktop computer on Aug 19,2003 when there were still 8 in stock. On the 20th, there were still 5. Today, there are 0 and my order was placed on backorder. Their customer service was very abrupt about the situation and I have cancelled the order. If you order from this company, don't count your chickens until it is finally shipped. This has been my last encounter with this company. "

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process
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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Delivering products on-time
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Ease of checking delivery status
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
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Customer service making decisions on their own
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Overall web site
Speed of web site
Web site being easy to use
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5/5

2003-08-07

"ordered a netgear mr814 wireless 802.11b router. very fast order! love them"

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
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Overall product shipping and delivery process

5/5

2003-07-07

"Great seller! Ordered a refurb Toshiba Digicam from Techdepot and received shipping confirmation the next day. Camera arrived as described and works great. Great prices and great service. I would and have recommended this e-seller to friends."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2003-06-18

"Worthless Account Managers...

Back on 1/3/03 we bought 20 user license for Windows XP. About two weeks ago I ordered the media for XP. I waited a week and recieved the wrong thing (ordered wrong by account manager). It took a few days to get a hold of him, but then he had reordered it. Over a week went by (with no contact from him) and again I recieved the wrong cd, ordered wrong by account manager. He wouldnt awnser my emails.

This is the last time I will be doing business with them. They screw up orders all the time.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-13

"Ordered Netgear router.
Product delivered quickly and damage free.
Got an excellent price and the router works great.
Highly recommended.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-05-05

"Dissatisfied.

I ordered an advertised discounted open box Nikon Coolpix 5700 on May 1, 2003. Four days later an agent called me only to say that the product was discontinued and I could buy a non-open-box... blah-blah-blah... and the price difference was three hundred something dollars.

I feel cheated, and I think I just wasted my time.

Thank you guys for coming back, though,
=vd
"

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N/A

5/5

2003-04-30

"Placed order on Sunday, delivered on Tuesday even though I was over 1000 miles away. Got the product I ordered. The price was the best I could find. Good service!"

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5/5

2003-04-27

"It's so fast - I can't believe it!
I ordered a USB PCI card on Wednesday late night.
Received e-mail with order confirmation within minutes.
Friday morning I received an e-mail that my order was shipped.
I used their free shipping which is I believe 5-7 days UPS ground.
The same day - Friday I came from work and I saw a note from UPS on my door - they delivered and since I wasn't home left the package at my apartment's leasing office. Saturday I picked it up.
"

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1/5

2003-04-18

"I called to place my order and to make sure that they had this monitor in stock. I was told that it was in stock, twice I was told this. So I placed my order while on the phone. I received an email confirmation. Three days later I get an email saying this monitor was out of stock and was placed on back order. Not suitable for me as I needed a monitor for my business, and now have to find it elsewhere and go through it all again. I have cancelled my order and have no idea IF my credit card was charged yet, and how long it will take them to credit it so I can order the monitor somewhere else. I went by the fact that they are an Office Depot company.....I will rethink my facts next time. According to them with the auto reply to my email, they take 48 hours to reply."

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Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
N/A
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-03

"GREAT SELLER!!! DON'T HESISTATE TO BUY FROM!!!

my replayTV 5040 was shipped out in excellent time, and got to my house pretty quickly too. I had no problems with these guys, and would buy from them n the future in a second!
"

Detailed Review Benchmark + -
Overall quality of the company
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Is easy to do business with
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Overall product shipping and delivery process