"I bought some speakers and they havent shipped them yet and they wont return any emails of mine. This company blows. "

"Worst company EVER! I bought a package of different computer periferials in December and it went fairly smooth except for two things that never showed up and and had to be canceled/refunded. This recent purchase WAS NEVER SHIPPED. I called the company and they fed me a few lines, so I canceled the order a week later. They still have not credited me for it, over a month later. The bank will be handeling it soon, but DO NOT TRUST THIS COMPANY. They removed their telephone lines a week ago as well."

"I ordered a set of Altec-Lansing Speakers. Got an invoice immediately. Called a week later and was told they were short-handed in the warehosue but the order would go out immediately. It is now almost 3 weeks since the order was placed and it hasn't shipped yet.

I will file fraud charges against the company today."

"This place SUCKS. THey billed me for a monitor, 2 WEEKS LATER it still has not been shipped.! THey cant be contacted by phone anymore, only by email. WORTHLESS PLACE. DO NOT ORDER FROM THEM.
I think it is a SCAM."

"My story is the same as everyone elses here. My order is currently in "processing" and they are experiencing "Warehouse Delays", and get this the phone number to contact them is now a message stating that you can only email them at ****@****. I suggest that we all get together and flood their email server with requests and large attachments! If anyone can turn them into an open relay or get their domain BlackListed it would be appreciated.

I guess this is my lesson in online shopping.

I have filed a complaint with the BBB and my Credit Card Company is going to dispute the charge for me now. How can they get away with this? "

"Communication with customer service is literally non-existant. As of 5-12-03 the order remains in processing (limbo) for approximately one week.

I'm astounded as to how their poor customer service has yielded any profits for this seller.

This company is on my black list and I suggest you consider doing the same.

I will never do business with this company again as long as other internet retailers/resellers such as Newegg, Googlegear, etc... exist. Their service is hard to come by in comparison.

There's an important lesson to learn here - don't cut corners on customer service simply to gain on savings less than $20 in total.

The old adage "you get what you pay for" applies in this situation.

You've been warned.

Very Disatisfied =("

"I was just like one of you guys.
I would recommend anyone who had a bad experience with Tech Savings to file a complaint at the Better Business Bureau and Internet Fraud Complaint Center (IFCC). Their web addresses are:
(1)http://www.bbb.org/
(2)http://www1.ifccfbi.gov/strategy/howtofile.asp

After having waited for a long time, I never received the product I ordered. After I canceled, it took almost a month to get my credit back. This company should not exist. After filing my complaints, I finaly did receive my credit back. "

"The worst company I've ever dealt with. No mouse after a month and a half of waiting. Their response after the first email was "our warehouses are experiencing temporary shipping delays". Please do NOT buy anything from them as you'll just be asking for a refund later."

"TWO WEEKS AGO... I bought a monitor from them. Checked the stock just beforehand, 9200 something of them. Now it HASN'T BEEN SHIPPED YET, and the website says they are OUT OF STOCK ON THE ITEM. Worst site ever... if there wasn't a cancellation fee I'd have done it 3 times over by now...

***UPDATE***
Received two e-mails from them... much like the ones posted on this page, however I sent a few back yesterday and today bitching them out. I would like all of you to see that I ordered this:

NEC/MITSUBISHI FE991SB-BK 19IN CRT 18VIS.25-.27MM FE991-SB-BK
Total before tax and shipping $209.00
Tax $0.00
Shipping ( UPS Ground ) $39.52
Order Total $248.52

Go to their website.... DARE YOU! Gee, seems they don't CARRY THE MONITOR ANYMORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

"Well, to start.... I did a search on pricewatch.com for a pair of Logitech Z-640 speakers. Lo and behold, Techsavings.com topped the list with the total price of 58.95. I had seen the same speakers in 2 other stores that day, one selling for 79.99 and the other for 89.99. I got excited and placed an order to obtain these speakers from techsavings.com for at least $20 cheaper. My mind told me after I placed the order, that I should have checked thier rating on resellerratings.com, but I shrugged it off.... until 3 days later, my order status was still at processing, and my credit card already charged. Come Monday morning, I called Techsavings.com and spoke to a sales rep. I asked what the hold up was, and of course, I got the whole story of how busy they had gotten, and that I could be put on high priority, etc, etc, etc. I then told him that I knew the companys rating on resellerratings.com, and how this was the same song and dance they have pulled with a bunch of people, and I was not falling for it. I then asked him to give me some kind of idea on a shipping date, to which he could not offer, so I told him to charge back my card, cancel my order, and I would not do business with them again. Then I went to newegg.com (as soon as I got off the phone with techsavings.com)and ordered the z-640 speakers from them. Lets just say, the same day, I had a tracking number (regular delivery). So basically... techsavings.com.... you suck."

"I placed an order with Lowestpricetech.com, which is the same corporate entity as EMS Comuter and Techsavings.com. After failing to be able to contact them either by phone or e-mail and finding many negative comments on their service, I cancelled the order by e-mail and FAX with copies to the Florida AG. I got an acknowledgement of the order cancellation but they still hit my credit card....twice, once for the product cost and again for the product plus shipping. This is consistent with behaviors reported earlier so DO NOT DEAL WITH ANY OF THESE GAINSVILLE, FLA BUSINESSES. "

"Why didn't i read the reviews first. If you're smarter than I am then turn and run. These people are all about getting your money and could care less about your satisfaction. First they sent me the wrong thing, then quickly took "more" of my money to get the correct item sent and as of April 28th after an approved return authorization (where I paid the shipping) and at least 6 calls and 6 promises to refund the amount of the wrong delivery they still haven't credited my account. Last time (the 5th time) they said "Oh, we're sorry, the message didn't make it to our accounting department", I said "which time"? They said "We'll post the refund as soon as we get off the phone and you'll have it on your next billing". Guess what, they have no intention of refunding my money. So if you want to waste hours of your valuable time, become irate and have them steal from you then by all means punch in your order. By the way, I've been on hold the entire time I've been typing this message. How they are in business I'll never know? Idiots like me I guess?"

"They charged my card, then took TWO WEEKS without shipping my order. I promptly called them to cancel it, and called and emailed them every couple of weeks since to credit my card. They have not done so yet. I keep getting put on another "high priority" list. It is now THREE MONTHS later, and still, nothing."

"Here's the deal: I placed an order on 2003 Feb 17 for an Antec case. One week passes and I don't get my order; I check my order status and find that the product isn't shipped, YET THEY CHARGED MY CARD.

So I call on 2003 Feb 28 and cancel my order. Guy sounds friendly, order is cancelled. It's now 2003 April 23 and, after several phonecalls throughout this time, my card still hasn't been credited. So I called American Express today to file a dispute.

TIP! Do a screen capture of your order status from their website; if you file a dispute, this is the documented evidence you need to send to your card company. Like so many others, I wish I knew of this site before ordering."

"Very bad experience! Found the best price on a sony SDM-X72 LCD Monitor. Ordered on April 6th. On the 9th, they charged my debit card for the whole amount, but the order still status still said "Processing". About the 11th I called to find out what was going on. They said that the monitor was in stock and should ship shortly. Just wait another couple of days. On the 14th I called back again, and they said they were having difficulty at their warehouse. They offered to put me on the "Priority" list, and offered a credit for shipping of about $6. This credit just sat "waiting credit authorization" forever. About the 17th, I called again, and was told that there was something wrong at the distribution center (warehouse) that my order was supposed to ship from. I was informed that my order would be switched to another warehouse, and would ship in 2 or 3 days. Called back again today to cancel my order. They've had my money since the 9th of April, and yet it is going to take another 5 to 7 business days to get a refund. We'll see how long that takes. I wish I knew of this rating site before I had ordered."