"Ordered two sticks of ram and the money was taken from my account the very next day. Check today on Arsenal's website on the status and the order was left open? Called Customer Service and reached a "Paul" who mentioned that the order was shipped via UPS Ground yesterday(3/5)from a warehouse in California? The tracking number provided isn't in the UPS database? Checked with UPS on three different times and no tracker info was available? Something isn't right here . . .kinda fishy if you know what i mean!?"

"Everything is pretty good, but the order number is not showing in mail confirmation - please correct it(smile). Support is very operative in replying so teh mark is 8 of 10."

"I am a returning customer. I bought parts to build my own PC years ago and it's still working great! I came back to check what's new and found great prices on items I needed. I'll be back again for sure and soon!"

"Excellent pricing on a motherboard. Packaged fairly well to prevent damage to the unit. Received item earlier than scheduled. Highly recommended company. Will make future purchases with ARSENALPC. Thank you!"

"Web site was easy to navigate and find exactly what I was looking for. Hard to find dell replacement parts these days with out paying an arm and a leg. Will definitely recommend Arsenal PC for future use! Thanks"

"All good--correct item supplied and received within advertised time. Would be willing to do business again
"

"i bought a power supply at a very good price i had called the computer vendor and the charged me nearly 4 times more the price i bought the part for although i haven't receive the product way its already on its way and i ordered it yesterday "

"All good--correct item supplied and received within advertised time. Would be willing to do business again"

"Alienware Aurora M7700 Barebones Notebook - Brand New. EBAY Sales #220225986854 - Price: US $599.00
Quantity:1

Item was received with inop keyboard due to internal keyboard connector not completely assembled. On installation of software it was determined that battery charging system not functioning properly. Unit returned at buyer expense. Seller responded with requirement to have buyers remaining hardware to troubleshoot / assemble. Seller shipped personal hardware at seller expense (approximate value > 1,000.00 dollars). Seller required 149.00 for assembly and return to buyer. Buyer sent Payment (Unique Transaction ID #2xxxxxxxxxxxxx) 22OCT08 and still does not have the product, or personal hardware.

Whole evolution has been a complete failure with customer satisfaction non-existant at the first shipping charge at customer expense to return the defective unit when originally received defective in substandard packaging at the close of the originating transaction.

My hardware needs to be returned in functioning condition and I need this and services charged refunded so I can move on to obtain equipment to satisfy the requirement that this transaction would have originally fulfilled, but failed.

Total expenditure with shipping and service $787.00 not including value or replacement value of hardware shipped to seller for alledged assembly.

This whole evolution is nothing short of pathetic, I just love being victimized by predatory practices I guess....

Fast forward (update) 14dec08 received unit back over a month ago....

After shipping the unit off, having the vendor assemble it, and getting it back still hosed, I replaced the opteron 180 w/AMD Athlon 64 X2 processor and reinstalled Vista 64 and all is well. Except for all the trouble, expenditure, time and the now scratched up and missing screws and supplied hardware unit that wasn't even double boxed back to me like I sent it.

What a waste of my time and money "Target PC".

Freakin Pathetic.......

"

"This was my first time ordering and I have yet to receive the merchandise. I couln't find an invoice number on the confirmation email. I ordered $100+ worth of cannon color printer cartridges. The ordering was easy and quick. The price was a few pennies lower than other vendors. Many others provide free shipping when you order more than $100. They don't

****@****"

"The website was easy to find what I was looking for. Checkout was also simple. Would recommend including the invoice number or a confirmation number on the email verifying the purchase. Shipping did seem alittle expensive."

"I placed my order on September 3 and it is now September 10. I have not received any updates since that date. I do not know if payment was received. I do not have any indication that the item has shipped. I have sent mail to their customer support email address as they request."

"the store was quick and easy to check out. made the process painless and simple unlike some other stores that can have very aggrivating and time consuming checkouts. the other great thing was they were the best deal on what i was looking for. "

"TargetPC had the lowest price on the item I needed. It was accurately described with a good quality picture. Shipping seemed a little high, but acceptable. I look forward to receiving my item and reporting back on the experience."

"Good shopping experience overall. Great prices, but shipping abit high and changed from one page to the other. Also once the email is complete, the confirmation email doesn't list the shipping and billing address, doesn't have a confirmation number on it (you have to log in to their web page). Some things to better but good potential. Hope the item is shipped and received soon!"