"What’s the point of technology to increase efficiency when product delivery days are unreliable and online availability in multiple stores is inaccurate? Purchasing anything popular apparel wise at target is a total time vacuum. This experience was so unsatisfying that I bought a sewing machine to make my own clothes from here on out. You can’t get much more condemning than that. "
"I waited until this morning to purchase the Brightroom collection in black and it was worth the wait! I got everything I needed plus more. The chat reps are always pleasant & helpful. Strongly recommend. "
"It took over FOUR DAYS to ship my order that was supposedly in stock. There is no way I will receive it by the original estimated date and very unlikely I will receive it by the revised date.
On the third day after placing the order which had not shipped I was told I could neither cancel nor expedite the order. My only option was to wait for the item to not arrive and then call back.
Abysmal service.
"
"Great service, prompt delivery and great quality. Had a wonderful experience "
"I liked being able to order online and pick up at the store using the barcode on my phone. Quick and easy, plus friendly service at the store."
"First time I ever ordered online and you locked me out of my account. Then your rep accused me of my account having irregularities on my orders. I’ve ordered online ONCE from your company and you do this? You are a company that I won’t be patronizing anymore. I always shopped IN STORE. Tried out your online ordering and you treated me like a thief. "
"Going to target and shopping in person can sometimes be a little daunting when you have to bring a kid or 2. Shopping online is much easier for me when I can start an order and pick up where I left off when I have time. Plus you can see eligible items for target offers right there and choose what you need to add to cart. Then I can drive or pick up my order when it's ready within 2 hours or less! "
"Amazing everything the store and website "
"When purchasing the item, it had an offer to buy 2 and get $10 under it. So I bought a second of the item but I never received the $10 anywhere. I checked my email and Target Wallet. When I clicked on the "Fix an Issue" button the only option is to return my order."
"Was good just **** waiting 4 hours for an e-mail "
"Employee was very rude. Poor customer service"
"I ordered a Sterlite bin from my nearest Target. They didn't have it and my order was cancelled. I was given the option to get it from another Target so I ordered it. I received a message that it was ready for pickup so I went to the store notifying them that I was on my way. I got to the store and put in my pickup parking spot. After about 15 min I got an add on message that they were sorry that it was taking so long but they were busy. After about 45 minutes I talked to a person who was delivering to the next car. He said the order was cancelled by his coworker and he would see what was wrong. He came back out and told me that his coworker cancelled the order because it was broken. How is it that I wasn't notified as I was right there? I think that it was very rude to place finding out what happened on me. At least the person I talked to apologized. This was the worst experience I've had at Target."
"Staff is always so nice! Appreciate how quickly they get items to me, it makes it so easy with having 3 kids to place an order through the mobile app and to be able to pickup within 2 hours. "
"We shop at target a lot. It is always fun to just go browsing to see what new items are in stock. "
"Great deals and easy browsing. "