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Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2021-12-09

"I absolutely LOVE all the staff! Our baby had passed away late this summer, everyone was and still is so comforting and understanding. They are absolutely amazing with my toddler who has some speech delays. We are always updated through the family app with snacks, activities, pictures and potty times. We can even pop into the classroom on a live feed to check in on the kids. Love, love, love Tutor Time in Walled Lake. I definitely feel my kids are safe and well taken care of when I can't be there to do it."


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2021-10-22

"I absolutely love TutorTime. I feel confident that my child is receiving the best care while I am at work. My child’s classroom teachers are wonderful, caring people and I am thankful that they are there each day."


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2021-07-02

"Tutor Time of Walled Lake does an amazing job with children from all walks of life. They are empathetic, kind, and nurturing to the students"


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
3/5

2021-06-06

"More one on one interaction would be nice. And minimal teachers to keep spread of covid down. Usually many teachers coming and going daily. Also need to wear masks properly covering nose"


Rep reply posted 2021-06-14
A rep from Tutor Time - 1230 Pontiac, LearningCareGroupCL, has responded:

“We're sorry to hear about your disappointment in your school, and we appreciate you sharing your concerns with us. Please reach out to our Customer Support Team at 888-678-4631 so we can connect you with the appropriate person to share your concerns.


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2021-06-05

"The teachers all genuinely love our daughter and were so excited for our youngest to start last month. We are excited to be able to enter the facility and interact with their teachers more once it is safe to do so. They do their best to communicate through the app or if they happen to be around at drop off or pickup but we don't get the level of communication we had pre-pandemic without being able to go into our children's classrooms on a daily basis for drop off and pickup"


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2021-01-14

"I absolutely love the school and infant teacher Ms. Andrea Pipa does an amazing job. She is so tentative to all her babies, very timely with all feedings, and diaper changes. Sends so many awesome pictures and videos. She does so many unique activities with the infants. She encourages learning and development. The infants love her and she loves the infants. Even when she is feeding one infant she is always watching and interacting with other babies by putting them in their seats and having them close by or rocking their chair with her foot. She always gets down on their level and plays. She is all around everything I could have ever asked for in an infant teacher "


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2020-12-08

"I am very pleased with this daycare. I think the director and assistant director do a great job running the center, and all of the teachers are wonderful. Communication during the temporary shut down for Covid was really helpful and reassuring, and I was impressed with the way everything was handled."


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2020-07-03

"Everyone here really cares about the kids. All of the teachers are friendly and create a warm and nurturing atmosphere for the children. My daughter has been progressing much more quickly since we were able to return to daycare last month (following the two month closure due to COVID-19)."


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2020-03-13

"Jen and Dana do a really great job running the center. All of the teachers are great and my child loves her teachers. I’m often impressed by the all of the projects and activities they plan and put together for the kids. You can tell the teachers put a lot of thought and planning into making the activities fun for the kids. I’m very happy with this center."


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2020-01-31

"They have very good and enthusiastic teachers, we were fortunate to meet Ms Jamie when my little one was enrolled in Tutor Time and she made that this new stage for my little one was very smooth. In general, we have been happy with Tutor Time for almost 2 years. My little one is 3 years old now, he had learned a lot of new things being here."


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2020-01-18

"I really like this school. They seem to care about my child."


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2020-01-09

"The school itself is very warm and welcoming everyday we enter."


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2020-01-07

"I love I can log in online and check on my child throughout the day. The infant program is great, all the teachers update the parents app with feedings, diaper changes, naps, and photos throughout the day."


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
5/5

2019-12-09

"Curiculum is great at this school. However, the safety is a concern. The staffing ratios are not safe. There are extra fees for diapers, music class, and other activities that increase the weekly tuition rate. The good aspect is that the hours accommodate late work hours."


Verified Tutor Time - 1230 Pontiac Trail Shopper
Verified
1/5

2019-11-22

"The school director and assistant do not demonstrate customer service. There is no hello or how are you. There is no goodbye. The director never has time to return emails, phone calls, or address concerns. She is not friendly or inviting. I have had several billing issues and those were pulling teeth to resolve as well."


Rep reply posted 2019-11-25
A rep from Tutor Time - 1230 Pontiac, LearningCareGroupCL, has responded:

“Thank you for taking the time to write a review. We expect our employees to uphold certain standards of personal and professional conduct. We would love to talk to you in more detail. Please give us a call at 888-678-4631.”