"I purchesed two items on 9-18 and everything looked like it was going well. Their online status went from shipping to complete and I received a tracking number around 9-21. It is now 9-29 and the tracking number doesn't track at UPS yet. I called UPS and they said that the package had not been picked up and ask me if I would like them to contact the shipper to see if there is a problem with picking the package up. I said YES. Still nothing. I sent them an email and am waiting on a response. I feel as though this company is not going to ship my items. I hope you have a chance to read these ratings before you buy. I was not aware of this site until my order was complete and then they ask me to rate them. If the vendor gives me a good reason that my 2 day shipping package was not given to ups for over a week I will let you all know. P.S. Their big push on the web page is to get on the chat channel for support and it has not been up since I placed my order. I finally was able to leave a phone message with no call back."
"I ordered a x2 programmer last August, I chose System-mods strickly for their reputation and word of mouth. I placed my order before I read their recent reviews, BIG MISTAKE!! It's been 3 weeks since i placed my order and all they have to show for it is a handful of empty and broken promises. I emailed them, called them, and tried to reach them via live help (irc), however still NO WORD! The first week i've given them the benifit of the doubt, especially after reading the news, the second week I was a concerned, but now in the 3rd week i'm just mad. My xbox has been lying in pieces on my desk for little under a month now, I had to put a sheet over it to prevent dust from settling into it, this is ridiculus!
Moral of the story: always check the ratings of a store before buying, no matter how reliable you think they are!"
"It is now September 6 and I have yet to hear anything from SystemMods about my order. The amount was charged to my credit card. Calling them is useless because they keep saying that the voicemail is full. I've tried cancelling the order three times by emailadn have yet to have the money returned to my credit card. This site sucks!!!!!!"
"Well eve though Nolga said that he shipped my X2 programmer I haven't seen it, he just posted that so people would think that he runs a legitamte business, but think again. My order was placed 8-16 with next day shipping. Long day A month and two weeks with no programmer and out 22 bucks. Some of these other guys are out more. I guess i'm one of the lucky ones."
"I, like many others on this site, have ordered from this site before with no problems at all. Not sure what is going on. I have been waiting for my item for over 15 days now. Note that I chose the ups 3 day option. I have sent numerous emails, tried to call via phone, but no response at all. I have not been able to use their online chat for support either. I will not be purchasing any more products from this site."
"still havent recieved shipment. WILL NOT RESPOND TO ANY EMAILS. "
"Received item fairly quickly, but was defective. Have been unable to reach anyone to RMA. Tried phone, email and their online chat (which has been "down until further notice" and hasn't come back up). I've ordered from here in the past and have never had any problems until now. Not recommended."
"I purchased a mod chip and a programmer from them on 8/16/05 and paid for 3 day select shippind well a week later I have tried contacting them to no avail 5 days after I was supose to get my order I get it and all they sent was the programmer and you can't get ahold of these people there phone system route you to some guys house that does not have anything to do with the company SO IN SHORT DON'T BUY FROM THESE RIPOFFS "
"Placed my order on 8/14/05 for an x-ecuter modchip.
Chose 3 day select via ups. This isn't the 1st time I've ordered from them. All was well until now.Its been a week and I haven't received my order or a reply. I checked the site and a ups tracking number was available but guess what? UPS has no record of package being received. I emailed this company 2x with no reply. Their online chatroom is closed so no help there. Their phone # is not being picked up. Guess I'll contact my credit card company and file a complaint. I'll wait 1 more week!! There's no way for me to get in touch w these people!!
I was recommending these guys to all my friends. NOT ANYMORE!!
Update:
Just received my order on 8/25/05
Everything seems to be there. So I did receive my complete order. The thing that really bothers me from these people is, no reply to my emails or answers to my calls and the shipping was slow. I waited almost 2 weeks to receive my order when I actually paid for 3 day shipping. This will be my last order from system-mods."
"I ordered an "In stock" modchip from this site, afterwhich it took 2 days to update the order status which said that the part was on backorder. I have sent 5 emails requesting that the order be cancelled with no response whatsoever and I have yet to see my part or my money back. There are much better and cheaper modchip stores out there, don't use these guys."
"Excellent Reseller!!! I was completly satisfyed with their fast deleivery of product. On time service."
"I have purchased from System-Mods several times and have referred several people to them. They have always been extremely timely with their shipping. I did find a few other websites that have some products for a lesser price and was inclined to do business with them, however, the live tech support agent at System-Mods (which was very helpful and patient), pointed out that although I may save $5 on a modchip, shipping with System-Mods would be $8 for me whereas the other site would cost me $26. They are very real people, and will not take advantage of you. System-Mods are not just selling mod chips and accessories, they go above and beyond to make sure their customers are loyal and happy. This is the kind of company I enjoy doing business with. Thank you System-Mods, and you can continue to count on my repeat business and referrals!!"
"ive bought these chips from several different companies and none comapared to system mods in terms of shipping time, costs and the prices in general. not to mention easy to use order system and great easy access customer support. all in all, i would like to say that im looking forward to doing business with them..."
"Great X-Ecuter mod chip prices, quick order processing, and excellent customer service. Being able to chat live with them is a huge plus. I've placed 5 orders with this company and I have no complaints. I will do business with them again."
"I recieved my chip promptly with next day service. After testing it on an already modded Xbox, I found the chip to be non-operational. System-Mods had a new chip out to me the very next day. Great Service! I'll only buy from them in the future."