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Verified
5/5

2006-06-14

"Fast shipping and they ship to APO addresses It only took week for a shipment to Afghanistan."

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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking delivery status
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Delivering products damage free
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Customer service being trustworthy
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Verified
5/5

2006-06-09

" About 16 years ago I bought a pair of Serengeti Large Aviator sunglasses. I got spoiled!

I broke an arm a few years later, got one sent to me for 30$ US plus shipping and handling.

I broke another arm last year and recently tried to order a new one. No go, they want you to send in the entire glasses; you pay the shipping and handling and then they charge you a 100 bucks an hour to put in a screw!

Am I ever glad I found Sunglasses Giant!

Of all the US sunglasses distributors Sunglasses Giant is the only one I was able to find that is willing to ship to Canada. This after about 30 minutes surfing the net!

When my package arrived, Global Priority Mail, a week later ( bear in mind it originated in California and I live north of 60 in the Yukon Territories Canada! )I was more than a little pleasantly surprised!

Not only did I have a brand new pair of Serengeti Large Aviator sunglasses but a hard shell case, a clip for the sunshade in the car, one of those string holder thingies, a couple cleaning cloths plus a free pair of Bushell small binocs!

To say the least I'm more than happy! A great price, 89 dollars US ! Which included shipping, great on-line e-mail sales receipts and shipping notification and some nice surprises to boot! Not bad considering I paid 150 dollars for my original Serengeti's back in 1989, lol!

I'd recommend Sunglasses Giant to anyone looking for good quality, great priced shades and they sell watches too!

Yours Larry Rowe
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-06-07

"I recently purchased eyewear from Sunglasses GIANT. The whole on-line shopping experience was managed in the most professional manner. Product displays and specifications were laid out and shown to provide the most informative and detail information. Manufacture and model selections were plentyful with some of the best purchasing prices on-line.

I received my purchase on-time and in perfect condition. I am very please with my selection and very satisfied with shopping at Sunglassed GIANT. My overall rating for my shopping experience with Sunglasses GIANT is two thumbs up.
"

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Verified
5/5

2006-05-20

"I ordered twice from this site without incident.
I plan to use them again...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
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Verified
1/5

2006-05-15

"Highly recommend NOT doing business with them. This seems to be nothing but another "Store Front". Will not answer phones. They do not respond to Phone call messages or E-Mail requests. Will NOT honor Upgrades, exchanges or refunds. No follow up service. No way to contact. Many other names ending in Giant. I.E. OpticsGiant, Etc."

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Verified
5/5

2006-05-15

"Very impressed with this company - shipping was free and fast. The sunglasses are very good quality. Have purchased from them before in 2004, and will again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
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Verified
5/5

2006-05-09

"top class service,kept me up to date with my order.when it arrived it was well packed and also came with a few little extra's that i was not expecting i.e cloth ,glass string ,visor holder and a new pouch,all in all you cant go wrong,they will definately be getting my custom again."

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Is consumer focused

Verified
5/5

2006-05-08

"Very good experience. Good Price, free shipped sharp on time delivery and the product was brand new out of the box.

They also included some goodies. I certainly recommend the Giants to Sunglass Hut. These guys are great.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2006-05-02

"I ordered two pair of sunglasses from Sunglasses Giant. I received a promplt acknowledgment as well as an email with a coupon due to the fact that one of the items that I ordered was out of stock. The shipment arrived promptly and I was extremely happy with the no cost extras that the company included with my order. These items included two polishing cloths, a visor clip for the car, neck strap, and a hard shell case. I was very satisfied with my order and highly recommend this vendor to all potential customers!

Bert
New Jersey
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
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Being easy to reach
Making decisions on their own
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Being knowledgeable
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Overall web site
Web site being easy to use
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Verified
5/5

2006-05-01

"Very satisfied, quick delivery and excellent value for money. Will be buying again. Thank you, Mike."

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Verified
5/5

2006-04-26

"sunglass giant delivered the product as advertised quickly Iwill recmend them. and IM very satisfied with them. I will order from them again thanks Gary Belveal"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2006-04-20

"I did alot of research on a sunglasses since I had never used any before. After locating the pair I wanted, I found the Sunglass Giant to b ethe one I wanted to purchase from. As a result, I received the glasses within a few days at a great price, free of shipping and tax charges. I will buy from them again and I highly recommend them to anyone else."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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N/A
Resolving problems
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Making decisions on their own
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Web site being easy to use

Verified
5/5

2006-04-20

"Website is easy to navigate, and with a very large selection of sunglasses and replacement lenses. Quick customer service, and very reasonable prices. A great online retailer, and a very positive buying experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
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Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-04-19

" This was an easy to use site with a large selection of products and great prices. All products had pictures and accurate descriptions that made finding what I wanted very simple. I was able to track my order easily and recieved it within the promised time frame. Overall it was a great online shopping experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2006-04-14

"I was looking around to buy some cool sunglasse and from the Electric Visual website I saw a link to buy via sunglassesgiant.

The price, the shipping mode and the shop was looking great so I took the chance and ordered a pair of Electric sunglasse HI-FI.

A week later I had my box with some free stuff ( im from quebec in canada ) and everything was ok.

So, if you want something quick without any trouble at a realy nice price, Sunglassesgiant is the place to order.

For any extra information email me at ****@****

thx
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
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Resolving problems
N/A
Making decisions on their own
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Being knowledgeable
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site