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Verified
1/5

2008-11-16

"Ordered Quiksilver sunglasses on Sept. 24, 2008, did not get a shipping confirmation until Oct. 16, 2008. Sent them numerous e-mails on the status of my order. No reply at all. Finally got my sunglasses and didn't like it. Tried to get a authorization number for return through there e-mail and once again no response. I sent them at least 10 e-mails for authorization number. There is no business phone number posted on there website. I filed a complaint through Better Business Bureau website and I finally got a call from Sunglasses Giant for my authorization return number. DO NOT PURCHASE ANYTHING FROM THIS SITE."

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Verified
4/5

2008-08-29

"I was very disappointed to discover that the sunglasses I ordered from Sunglass Giant had a price tag of $12.00 on them when they were delivered when I paid $15.00 for them at Sunglass Giant. I feel ripped off, and laugh at Sunglass Giant's claim of being a discount sunglass company."

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Verified
1/5

2008-08-14

"I recently tried to make 2 different purchases from sunglasses giant, and after weeks of delays, both orders were cancelled. My first order was for a pair of serengeti vedi sunglasses which I waited a week to find out that they were out of stock. I then proceeded to order a pair of Oakley Whisker sunglasses, and after 2 weeks of waiting and delays, my order was also cancelled because they apparently could not get stock of this item and it was sold out. This whole process has taken me 3 weeks and I'm still without sunglasses. I would highly recommend NOT ordering anything from this store, it is very unreliable. I have tried to work with them and asked them to let me know what they do have in stock but I have not received a response. Their prices are good but if you can't get the product then I guess it doesn't really matter what price they advertise."

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Verified
1/5

2008-07-11

"On June 30, 2008 I ordered a pair of sunglasses from Sunglasses Giant. On July 1, 2008 I received an email from them saying, "...this item is temporarily out of stock. We have, however, requested an urgent reorder for this item and expect to have it back in stock soon."

When I had not received the sunglasses or any communication from them by July 9, I sent them an email saying that if they could not guarantee that I would have the sunglasses by July 14 (2 weeks after the original order), then I wanted to cancel the order.

I checked their website and discovered that they are still selling the sunglasses that I ordered; there is no mention on their website that the sunglasses are out of stock.

On July 11 I received an email from Sunglasses Giant saying, "Thank you for your email. I am sorry that we were unable to accommodate you at this time. Your order has been cancelled per your request. Your credit card has not been charged. Thank you for your business. Have a nice day!"

The fact that they are still selling out-of-stock sunglasses makes Sunglasses Giant sound like a highly disreputable business, perhaps a business that is running a ponzi scheme.

I STRONGLY advise everyone NOT to do business with Sunglasses Giant.

Richard
"

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Verified
5/5

2008-06-26

"Placed an order online for Serengeti sunglasses on a Sunday evening. Received order confirmation email and the next day received shipping confirmation email. Got my sunglasses 2 days later on Wednesday, shipped from coast to coast. Doesn't get much easier than that."

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Verified
1/5

2008-05-14

"I placed an order for a pair of sunglasses and I received them in good time, but they did not look the way I thought they would. I wanted to return them and when through the return process exactely! I have yet to receive my refund over a month later. They will respond to emails only, but it takes days to get a response andall they do is promise that my refund will be done this week. yatta yattaa, I'll probably never receive a refund. "

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Verified
5/5

2008-01-12

"After trying on a friend's Serengeti Nuvola sunglasses I decided to buy myself a pair. However, I couldn't find any local store within a 50 mile radius that sold that brand. I found Sunglasses Giant through Google, but their prices were so low that I was concerned they may be a scam outfit selling faux knock-offs. After reading the very positive reviews on resellerratings.com I felt more comfortable about making a purchase from them so I placed my order. 4 days later, my wonderful new sunglasses were in my mailbox along with some extra goodies. I am very pleased with my purchase as well as the prompt service and great price and I would not hesitate to recommend them to others. If I need to order another pair in the future, I will definitely order from them again. "

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Verified
5/5

2007-03-22

"I am very satisfied with this company. They had free shipping and lot of extras with my order. They had great prices and very good service. My order got here in a couple of days in perfect condition."

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Verified
5/5

2006-12-19

"My father lost his old sunglasses at the beach so he wanted to get a new pair. My sister recommended Sunglasses Giant because he liked the pair that she had bought from them, namely the Bolle Parajas.

I ordered from them and the product was processed the next day and arrived a few days later using their standard free shipping which was very nice.

The shipping protection was adequate, and the box was small enough to stuff in our mailbox.

I was really impressed by the amount of goodies they give you with the glasses. In addition to the standard Bolle case, they provided their own, extra microfiber wipes, sunglasses cord, and some other items.

Overall a great experience, the lowest prices I've seen, fast free shipping, well packaged box, and extras included that other companies don't offer. No complaints.
"

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Verified
1/5

2006-12-11

"I accidently put wrong e-mail in 1st order and tried to stop it with no response from store. I immediately placed second order and next day sent e-mail to cancel 1st order if in fact it went through. I received 1st order and charge the next day. Having heard nothing further for over a week I thought all was well. Then a second charge on VISA appeared a week later as well as a second order arrived. A second e-mail was sent immediately with no reponse in over a week. They explicitly state they will only repsond to e-mails. I am returning 2nd package without their required return authorization # since they won't respond and I have disputed charge with VISA. "

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Verified
5/5

2006-07-06

"Very good price on my Serengetis. Lots of extras thrown in (soft case, visor clip, etc.). Would definitely use them again."

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Verified
5/5

2006-06-26

"Fast Service. Best price online. And nice bonus gifts with each order."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
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Making decisions on their own
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Verified
5/5

2006-06-14

"My sunglasses arrived promptly and as advertised. This is the second time I have bought from them and had the same fine results."

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Verified
5/5

2006-06-14

" This is my second purchase from SunglassesGiant. They have all of the BIG brands at BIG savings, fast delivery and great service! I will definitely shop here again!"

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Verified
5/5

2006-06-14

"WOW!!! Found exactly what I was looking for in stock! Best prices, fast shipping (free), and received my shades fast! Plus, got some quality goodies kicked in. Definately the easiest transaction I've ever had ordering on-line. Ordered May 25, received June 30 (that's with a Sunday & holiday). If your looking for cool shades, I believe thes folks have everything! Thanks, Sunglasses Giant. You're a great place to shop!"

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