"I have been ordering K-cups from Stockbuggy.com for quite some time. I always get free shipping and often have a coupon code. The order is delivered quickly; usually within two or three days. Looking at other sites, stockbuggy.com has the best prices for the K-cups overall. Paula"
"Excellent products and no problems with delivery. I will definetly be using this company again."
"Excellent service. Order placed on Sunday and received by Tuesday."
"I ordered an item that was confirmed and charged---a shredder. The next day I got an e mail advising that the item was discontinued(!) and maybe I would like to replace with this other shredder. I ended up buying one at Costco instead. Go forward to when I get my credit card statement and see that the charge is on it. I email stock buggy telling them I expect a credit, and an apology. So the next day I do get the credit -- this is a month later-- but no apology. Rather the "customer service" agent bolds the text hidden in the original email that says that I should be the one to request a credit on my account if I don't want their item. That's it. No apology. Like it is my fault. I don't have an account with them. It was my first time shopping with them. This is not the way I expect the online stores I deal with to do business: charging me for a discontinued item and then not reversing that charge until I ask for the charge to be reversed. How about you?
Here is the relevant part of the e-mail that they sent me originally with the "hidden" note about the charge:
The item that you ordered, Fellowes Intellishred PS-79Ci Jam Proof Shredder has been discontinued by the manufacturer. Stockbuggy recommends this item as a replacement. Swingline ShredMaster Jam Free GEX106 Shredder, SWI1757392. See the full descriptions and pricing below. Please let us know if you want this replacement or if you want us to remove the item from your order and credit your card. Did you also know that Stockbuggy sells Medical Equipment / Supplies, Office / School Supplies, Technology products, Cleaning supplies, and anything else you can imagine to run your home or office "
"I love using stockbuggy :)"
"Excellent service--I get the shipment email at work and when I go home the package is already there. Great selection of product, too."
"WOW!!! Excellent customer service. My shipment arrived in one day with no shipping fees! Your website is so user friendly, I found everything I needed with ease. I will continue to shop with Stockbuggy on a regular basis! Keep up the good work!!!"
"Very helpful. I got all what I needed. Fast shipping."
"Received the order quickly and the ordering process was smooth!"
"Was thrilled with finding the product I was looking for at the cheapest price on the web!! But then had to cancel the order because the item was being discontinued -- boo!!"
"I ordered keurig coffee K cups from stockbuggy on 4-22-11, they offered a 5% discount on orders over $100.00 so I did. I received 5 boxes of my order which totaled 62.25. I called the number 4x and left 3 voicemails, I have sent 2 E Mails, attempted to track and view my order to no avail-it was as if I never ordered-couldn't locate it. I received my statement and guess what?!!!I was charged $106.45 for 62.25 worth of product. At this point don't recommend buying from this merchant. Incomplete order, impossible to contact and overcharged. "
"I was VERY pleased with my experience with Stockbuggy. I placed my order for coffee and received it the very next day!
The web site was very easy to use! I was missing two items from my order...I called the customer service and recieved the items the next morning! Great service."
"They were awesome...I have used stockbuggy several times and each time my order was delivered within one or two days of placing my order. They also carry the harder to find flavors of K-cups. They are also less expensive than other online or in-stores!"
"Price was good and delivery was prompt. I am very pleased with my first purchase with your company and would use you again as the need arises."
"Good price. Very fast delivery!"