"Derek was a tremendous help with two of my projects!
He helped me get a fuel door assembly, rear door handle assembly, and cam bolts "
"Excellent customer service. I called to get an update for online order and the rep. Indicated that I had ordered the wrong part, refunded me and gave me the correct part numbers!"
"I waited over a month for a Rav4 prime with the premium package. Asked for and verified twice. I could have had a similar vehicle a month ago, but I wasted $1,200 on rentals waiting for the package they said that they could get for me and they totally failed. Horribly incompetent people. "
"Very helpful. Got what I needed."
"When shipping to a residential address, signature should not be required. My repair was delayed because FedEx couldn’t deliver while I was at work. "
"Best place for OEM Toyota parts, good website, timely delivery."
"This Place went beyond helping me ! The explain me a little bit about my car problem and also did a great job selling me a part that inwas needing for my Corolla 17' , this place is amazing ! , While the Mountain State Toyota was careless about my questions and also the sales guy told me if you need help with that i can charge you 100 dollars just to tell me about the part that i was triying to
buy with them ! becareful with that place ! p"
"Order a part for my rav4, was shipped the next day! Thank you "
"I called Toyota West to place an order with an actual person vs online and they told me they have the part in stock but it will cost me double what the online price says. He said if I want that price I have to order online so I did. Now they are saying they don’t have the part and it needs to be ordered. Toyotas are great but their dealerships have gone down hill. Imagine a great car/truck company with great service behind it. Instead it’s how can we rip you off at every chance we get. Going forward I won’t be using Toyota service or parts departments. I’ll order direct and take the parts to my local mechanic to install. "
"Really horrible. For 3 days in a row no one answering the phone. No one to contact or willing to help. "
"Many diagrams did not seem to be loading; and the parts fitment seemed to be struggling to register (showing “?”). I do like that the keyword search seems to have been improved! Maybe the diagrams never existed in the first place, but my impression while using the pages were they could not load. Many parts results came up with vehicle fitment can’t be determined. And the ones that did fit, took a few seconds for that sentence to update to “exact fit”. "
"Great item as described.fast shipping!"
"after a mix up,, the parts department went above and beyond to get the correct part in my hands fast. was a pleasure doing business with Stevenson, thanks guys!
Ruben L. "
"Did not take long to get my order and not after market parts."
"Reese and Derek are top notch sales associates"