ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-07-03

"This store is the absolute best for customer service and product availability. And the bonus is they had the lowest price from over 15 different stores locally and online. The highest price I found was $175. Locally and shipped in 2 days from Star-Pool was $54. They are now my go to store for all pool parts. Thanks Star-Pool!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-30

"As advertised...Good pricing and quick delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-30

"I'm very happy with my transaction with Star-Pool. Their site was easy to navigate, their price was better than the other places I had checked into and the delivery was fast. Thanks for the good service. Liz"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-30

"Very fast shipping and well packaged!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-29

"My experience was a fair price, good speed on shipping and accurate product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-29

"They were very helpful in obtaining the correct size jets when the first ones did not fit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-06-29

"Exactly the pump I've been looking for with lowest price on the internet. Kind of slow shipping, took one week for it to arrived. Nice packaging, works fine so far."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-29

"excellent service and expedited delivery was able to make camp opening day a success due to their excellent service Bravo!
MB
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-06-29

"Star-Pool had the lowest price on parts for my Phantom pool cleaner, and the shipping was very fast! Will definitely buy from them again the next time I need pool equipment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-05-28

"I would NOT use this online store, when I received the wrong filters, they are nice enough to give me a, RMA (Return Merchandise Authorization) number.Once I sent the package to them my, order was rejected and resent back to me... so I called to complain and they will not return my calls or my money. So I have now paid shipping twice and have filters I can not use."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-04

"quick and easy order form, package arrived two days after i ordered it. great job."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-04

"Fast shipping, prompt email communications concerning order status and shipment. Great price - would definitely purchase from again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-04

"VERY fast shipping, high quality part, at a great price.
The only way it would have been better is, if they would have given me the electric motor I needed for my pool for free. ha-ha Very well packaged.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-04-22

"Still have not recieved full order. Emailed, called several times and received only 1 response that they were checking on the status of the order. That was 4 days ago and no status since."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-14

"Great service, Low Prices, Fast Delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A