"Ordered an audio cabinet (listed as in stock) on Sunday. Wednesday I receive an e-mail that it's not in stock. Given an option for a similar stand. Salesperson guarantees it's in stock and will ship immediately. Friday my order is still listed as "delayed shipping". Make an inquiry and am told that this item is also not in stock and will not be for another two weeks. Cancel order. This place sucks."

"Ordering process was easy and shipping time fine. Prices are competitive, too. Don’t forget to check for online coupons (5-10%) and price match feature on their website.
HOWEVER shipping and return policies are sneaky with a great deal of fine print (policies are on website – just read ALL paragraphs carefully).
Be aware: free freight shipping is curbside only (in our case not UPS or FedEx), problematic if item is large and heavy (we are on a 10th floor). Our shipper asked for additional $100 to bring the item inside. ALSO return policy consists of original shipping charges incurred by vendor (even if sold with free shipping) PLUS 20% restocking fee PLUS your own shipping charges: A $500 purchase suddenly becomes a $212 refund! Just FYI: this dealer does not ship some products from NC location but only acts as a true middle man. Our product was sent from and returned directly to the manufacturer. Best solution: ask manufacturer for recommended vendors (e.g. Chief Mfg recommends The Final Click, The Projector People, Mounts and More, CSN Stores) Stands And Mounts is not on this list.
CONCLUSON: If you only need curbside shipping and are sure that you won’t need to return any items: great vendor. Otherwise better look elsewhere.
"

"I previously ordered some VTI speaker stands last year (which apparently were drop shipped from VTI manufacturing) Recently though I needed replacement spikes for the same stands I ordered from them last year. Confirmation for the order was sent after I received the item . Although, I ordered after their cutoff time on a Friday before the holiday weekend started. The backlog on orders is understandable and my previous transaction with them was quite pleasant.

"

"I ordered an amplifier stand from them. I called them first to ask where it would be shipped from, and my call was picked up and answered right away. I ordered it online on Friday, it was shipped that day and I received it Monday. I was given tracking information right away and also corresponded with a customer service rep (Caroline) about the order and she was extremely helpful. The package was drop shipped from the manufacturer and delivered via Fed Ex. It was securely packaged, the stand base and the wooden board, plus the spikes were all separately wrapped in a very protective way and everything was in excellent condition. The product looks great and was as described except the product page gave a weight of 18 lbs and this is no more than 10 lbs. I would buy from them again. "

"Was a little apprehensive ordering from this company at first. They did have the best price
and the shipping was free so I took a chance.
Overall it was a great experience. I had a question about the status of my order and they promptly anwered my email. When it shipped they emailed the tracking number. Happy I ordered from them."

"I ordered some speaker stands from the company. I checked the website for shipping terms to Alaska as many are different. They even had a very nice FAQ for shipping. I stated nothing about no allowing their free shipping policy to Alaska. I placed the order and it was accepted in there system with showing no charges for Alaska. The next day, I get an email asking if I would like a shipping quote as free shipping does not apply to Alaska. I state that I can find no reference to this on their website and complain of deceptive advertising. I ask that they honor their promise of free shipping. I downloaded the FAQ page to my computer. Today, I receive and email stating: Our shipping policy is posted in numerous places on our website. The final place you would have seen it is at the checkout. Just above the spaces where you entered your shipping address it says: Every item on this site Ships for Free within the contiguous United States. * We can not ship to APO addresses or PO Boxes. * Please contact the Sales Department at 1-***-***-**** for shipping quotes to addresses within Hawaii or Alaska Lo and Behold the FAQ page is updated to state that. I have the evidence that it was not there before. "

"Outstanding online store. I had an excellent buying experience. Got the best price on the internet for a DVD storage case and FREE SHIPPING. Sales folks answered my questions and answered on the first ring. Ordered online 23 Oct, shipped 25 Oct, arrived 29 Oct. My confirmation e-mail came immediately for the order and on shipment day. Item came in three boxes with over 500 pieces and they were all there. Boxes were damaged in shipment, but the furniture WAS NOT! I'm recommending this company to my friends. Nicely done!"

"Very satisfied!
Got the best price!
Free S/H.
No other online shop offers choice of color. This shop did.
Shipping was fast, communication, tracking was great!
Definitely will come back in the future."

"Ordered Tech Craft CAB Series 50 inch TV Cabinet CAB50 on 05/07/2007. It was delivered by noon
on 05/08/2007. Wow!! Perfect condition. Easy to assemble. Would definitely do repeat business."

"Two days ago I ordered a BDI TV Stand from David.
Today I received the stand Fedex in perfect condition !!!
The price was right, and the service was excellent ! I recommend this store and David very highly. Good Job Stands and Mounts !!"

"I found a black tv stand that I wanted online. Two websites had been selling it but were out of stock. I sent an e-mail to both websites asking to be notified via e-mail when they recieved more in stock. Only StandsAndMounts responded, so they got my order. The e-mail advised that the stands were clearing customs and would be available to ship in a few days. I placed the order, and the stand in its box arrived inside another box, via UPS. The glass shelves and the rest of the unassembled stand arrived undamaged."

"***To start off they had a price match promotion. Not only did they beat the price they beat it by $10 WITH free shipping and handling!!***

I ordered an Azura NYC Ready to Live New Tech TV Base (Biscotti and Ivory) 411300 back on 2/16/07. Keep in mind I knew the item wasn't in stock when I ordered it so no biggie. This particular item was being drop shipped from Canada so you have to factor customs into the equation. Well it shipped on 2/28 and I am receiving it tomorrow 3/9 so about a week turnaround works for me. However being the geek that I am I constantly e-mailed customer service. My inquires were answered by Joyce and she patiently answered all my e-mails, questions, etc. Although I haven't received the item yet as long as UPS does there thing I have nothing but good things to say about standsandmounts.com. Other "businesses" that sell Azura online seem shady with weird shipping rules and their websites are sucky. These people are the real deal!

**got the item in great shape!!!**"

"I ordered a Lovan clear glass plasma swivel from them. This was my first order with them but it will not be my last. They were originally $10 more than other sites for this Lovan plasma swivel. However they agreed to match the lower price and even take off another $10 from that price. So My Lovan glass plasma swivel cost only $109.99 with free shipping and no tax when the MSRP was $189.99. This was the second Lovan glass plasma swivel that I ordered in the past month and this order was actually $10 less than my first order on a different website so I was very pleased. I ended up paying only 56% of the MSRP by ordering with StandsandMounts.Very fast and free shipping by UPS and I received the order in only 4 days. I think this is an awsome site to buy from."

"Great selection, great prices. Love the FREE shipping.

Awesome reseller - give them a try."

"Ordered a Tech Craft HK52B from www.standsandmounts.com on Wednesday morning and it was delivered by 4 pm on Friday. The stand, which I'll be using for my new Samsung HLR5057W television and other a/v components, arrived in perfect condition. The email communication from the company made it simple to track the order's progress as it traveled from Missouri to Florida. I would highly recommend this online reseller for your home entertainment furniture needs. "