ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


5/5

2020-08-14

EXCELLENT PRODUCT

"Sanus Three-shelf Widescreen Lowboy purchased from StandsandMounts.com is an excellent product, well made, and easy to assemble. It is very heavy, so get some help lifting the glass top and shelves into place. Delivery was scheduled at a convenient time, and it arrived in good condition. Free shipping was a plus! This tv stand was available on other sites, but I chose StandsandMounts.com based on competitive price and past experience which has always been good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2020-08-13

Cancelation !

"After letting me go to the end and pay for my item, You canceled it By saying that you could not ship to Canada. So why accept my address - Postal Code and Credit Card Number ? Sorry not pleased. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-07-29

Excellent Experience!

"I had trouble finding the right place to order my Middle Atlantic Rack but thankfully, StandsandMounts.com came through for me. Everyone was knowledgeable and timely with communication and my project lives because of their hard work. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-07-21

Ex ellent

"So far the mount is good and does exactly what was expected - 180° turn is perfect for horizontal and vertical viewing. Easy to install as well. "


5/5

2020-07-07

solid and sturdy

"no problem holding the weight of a mcintosh mc602 "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-07-05

Great product.... very clean look

"Order these VTI stands and I couldn’t be happier with my Purchase. They were easy to assemble and have a great look! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2020-06-30

Not very pleased with the audio rack. Chinese crap!

"The audio rack is not engineered very well."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

5/5

2020-06-07

Fast delivery & look very nice

"The order came in three business days, the amp stands looks fantastic. I had a bunch of stereo equipment laying on the floor now it’s neat and tidy on these great looking stands. I thought the price was very reasonable too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-06-06

Affordable quality platform

"Processing of my order was extremely quick. The stand was well packaged with good value for the price. I am using it to hold an amplifier which weighs 120lbs. Many stands will simply not tolerate that kind of weight. This stand holds the amp very well. I am very pleased with the customer service and quality of the product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-06-02

Don’t shop at wayfair; buy your tv stands here.

"Originally I bought my tv stand at wayfair but they gave me inaccurate amount of screws and parts and took more than a month and I still haven’t received the missing parts. So I ask for refund and found standsandmounts.com. not only did the guy answered all my questions, he went further by making sure it’s compatible with my 85” Sony tv. And received the tv stand in 3 days. I’m very happy with the service and I’m glad I bought it here because it looks way better than the one at wayfair."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-06-02

Exactly what I was looking for

"I have a very large power amp which requires a lot of airflow to be properly cooled during operation. The rack I purchased exactly fits my needs because it is a) sturdy enough to handle the 90 lbs of the amp and b) an open design that allows free movement of air. Components are also not too close to each other. The item was well packaged, so arrived with no damage due to shipping. Assembly was pretty straightforward, and the rack looks very nice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-05-17

Perfect !

"Exactly what I needed !!!!! And it came quickly !!! This company is respected by my husband and I ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2020-05-15

Pandemic delayed time line

"Unable to finish my project on time due to late notice and shipment of mount. Had to settle for a less desirable equipment "


5/5

2020-05-07

Good Customer Service at a Difficult Time

"I ordered the item in the middle of the Covid-19 pandemic. The item was due to be drop shipped from the manufacturer. I was notified of a change in the expected shipping date. That date came and went with no notification. Stands and Mounts contacted me asking if I had received it. I called and let them know we didn't. They followed up and we had it in 3 days. Good customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2020-04-08

Not a good experience

"The audio rack I ordered came with bright yellow boards that looked nothing like the picture online. I called to notify, and rather than return the rack, I suggested a swap for the black boards. The customer service person told me I had to pay for return shipping and I had to ship the boards I received, before They would ship out the black boards. This leaves me without a rack for at least a week or longer.
I rarely write reviews and have found most online companies want to resolve issues, but not this one. This left me frustrated and determined to never purchase another item from this company.
FYI - this rating review site they use is a paid site. Search a little further online and you’ll find the true reviews,
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges