"Using stamps.com has kept us from going to the post office - a lot. We don't mail that much, so it's nice to not have to go out. The cost is actually less than a postage meter. I've used it on and off since about 2003 and it's been a non-event - quick and easy to use."

"You should be able to call up reports that are more detailed than a graph for a 3 month period. I'd like to know how much I spent in a year and see the actual dollars, not a pie chart or something similar. When it came to year end and pulling together postage data, this was terribly lacking. Also, there should be intigration between web and program data."

"I can't print postage for large letters; for that I have to go to the post office anyway. Also, it seems like whichever option I start with (either web-based or software-based), it's the wrong one and it takes me 20 minutes to print the right stamp."

"Many business and personal transactions have moved from USPS transactions to Online transactions. Even using Stamps.com to create stamps, one has to get the envelope or package into the hands of USPS one way or another. The physical location is not far from home so I choose to hand-deliver my mailed items there. Online Security issues were the main reason for closing business. The same issues remain but I can skip waiting in long lines because I have weighed my letters and packages and am able to present a mail-able item when I deliver my items to the USPS site."

"After the last update I’ve had nothing but problems using the Stamps.com software. From half printed labels to labels not printing at all, it’s been a constant nuisance that has caused me to request more refund requests than at any other time during my over 10 years of using the service!"

"I have been a customer a long time but lately I have been disappointed. I got a rate increase to 50 cents per stamp and no chance for reprint if I boo-booed, which I did. I love making my own stamps but I am beginning to wonder if the monthly cost is worth it. Please, bring back the old Stamps.com.
"

"Called for tech support and 3 people could not fix the problem"

"Having problems with a slow website and printing.
Called the technical support several times. Was on hold for a very long time ( 30 min) without response. So I emailed them, all I got was a rate increase and a form email blowing me off. "

"I've been a stamps.com customer for over 15 years. Lately, late 2018, I have been frustrated with the website. Delays in linking printed labels to history page and more. Scan reports missing printed labels. Customer service blames their servers. Maybe they need to spend some money on improving their services. "

"I have used Stamps.com for many years and basically have had no problems. Only problems encountered were software/program problems which I sent notices about. I received quick responses and program problems were resolved quickly. LOVE IT!!!"

"Very frustrating website. The scale never links to the website and always asks to download the app again. And, you can't get a refund of unused postage without having to pay for postage by mailing in a paper request form. Ridiculous. And, here is another, you have to log into FaceBook to post this review or sign-in to Stamps.com so they get to edit your reviews. Two thumbs down. "

"Stamps.com provides a great service and it saves me time from buying stamps from the post office. I have been using it for a lot of years. It also make it easier to put the right amount of postage on large packages and provides easy tracking of Priority Mail packages."

"I've used Stamps.com for over 10 years now and am more than pleased with the entire operation."

"While there were things about stamps.com that I liked, for the most part I would rather use USPS Click-N-Ship. We experienced numerous address validation errors through stamps.com - on addresses that USPS Did validate! It also charged us the full international rate when we shipped to APO addresses and no one would address our concern. After losing over $30.00 on one shipment to an APO address, we realized it was no longer economical to use stamps.com, even with their discounts."

"Stamps.Com provides a great service to a small business both
in saving time and saving money."