"Do not use this company. This is a scam to collect people's personal information, then the order will be immediately canceled. I tried ordering 4 times, and once with paypal. Each time they claimed my payment details were not correct, even though Paypal took the funds successfully. I had to fight for a refund even though they claimed they could not get payment.
You can't call to submit a payment method. This website is either a scam or absolutely terrible."
"I bought two wonderful Chicago sweatshirts for some family friends and they love them Thanks so much for the great designs on both sweatshirts. :)"
"I had 46 custom mugs made for my employee's for our holiday party. Each one was different. The design program was easy and fun. The mugs came out exactly as expect and from the time I clicked to finalize my order, it arrived, professionally packed and in great condition, within 7 days. The volume discount was amazing and shipping was free. Could it get any better? NO WAY!"
"I ordered a custom sweater for my husband as a christmas gift. Unfortunely, when I opened the package I found that the decal on the back was chipping off. I emailed customer service with an attached photo of the defect. Not only were they swift to reply, but they made the redund process very easy and let us keep the defective sweater to donate to someone in need. Although I didn't get the product I was hoping for, it restored my faith in customer service. Thank you!"
"Omg! I JUST ordered 2 custom tee shirts and they're here already?! They look great and... Just WOW! Ha ha! "
"We had a large order for multiple staff - unfortunately after our order arrived, one of our staff was forced to face the reality that they were not size large as they had hoped but rather a Extra Large (there were tears and an immediate pledge to diet...). We were prepared to return the unworn large shirts, pay additional fees - whatever it took. We were delighted when the response came back the the new Extra Large shorts were in the mail without any fuss or need to return the others. Exceptional Service!"
"Had a small issue with one item in my order. It was so easy to contact someone and it got worked out right away and they processed a replacement order for me with zero hassle on my end. This is definitely a company I will order from again in the future. "
"I ordered a t-shirt for my husband which was a tad too small. The response from Spreadshirt was prompt and helpful! As I wanted to purchase a different style I was given a credit code to use and was advised to retain the smaller t-shirt (no need to send back) and pass on to someone else! GREAT service!"
"I ordered an Adam the Woo shirt but it was smaller than I expected. I emailed them and they told me to keep that shirt and they would send the bigger size, free of charge. I will definitely order more shirts now that I know what size to get. They are quick to respond and eager to address issues. Great company."
"The customer service representative worked with me on multiple occasions in order to ensure I received my item. My local post office lost my package not once, but three times while delivering items to an address they have delivered items from this same company. I was finally told that the items were possibly marked as Address Not Found, but the item were never located. Spreadshirt not only sent the item to the new address, but I didn't have to pay any extra fees for the items that disappeared. The custom items arrived shortly after the event that I created them for but I am so thankful of the time and effort that both employees from Spreadshirt and the local post office put in to ensuring that I would receive my personalized items. Thank you all very much."
"The t-shirt I ordered was too snug, so I placed a claim for an exchange. I was pleasantly surprised that Spreadshirt, as a goodwill gesture, didn’t need me to send the shirt back. They’ve got a very satisfied customer who will be going back regularly. Smart business!"
"My daughter loves the site! We recently had an order delivered damaged. Spread shirt went above and beyond to make the purchase right though the issue was no fault of their own. Great products, great customer service. Will be buying again soon! Thanks"
"Great product, delivery within timeline!!!"
"I also had an issue that was my own fault - I needed a larger size in a sweatshirt that I had ordered. The exchange process went so smoothly, efficiently and professionally; Spreadshirt allowed me to keep the wrong/smaller size that I had ordered… I mean if this isn't cool and generous, what is?! Thanks Spreadshirt”"
"I had an issue that was totally my own fault - needed a smaller size in a shirt that I ordered. The exchange process was so seamless and Spreadshirt allowed me to keep the wrong size that I ordered, which I gifted! "