ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

5/5

2020-11-06

Customer service

"From the first step all the process was easy and gave me very good options to personalize a gift. Plus, when I need the customer service supporting was amazing. Also, Reliable and very quality "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-11-02

Incredible...

"I received my shirts that I ordered for my wife's Birthday finding out that I ordered the wrong size shirts
I contacted spreadshirt and within hours I got a response back and they said they would exchang the shirts for me and would have them shipped out right away so I will still have that birthday gift for my wife
Thanks you spreadshirt for working with me and making sure I get what I need
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-09-08

Taxes and duties

"Ordered some t-shirt from their website ending ".ca" assuming I am ordering from a Canadian company to realize I should pay %25 custom duties because it comes from united States! Why is the website address a Canadian domain?!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-08-12

Look No Further!

"Best experience ever! So happy with the quality and textures of fabric for women's T's. Personal service for my last order was incredible! I am so happy with all four of my T's!! Quality and awesome colors! They even helped me select the color that would best show the stamp I wanted on my T. Three different persons helped me--it took me a bit to make my choice. I had a pattern with multiple colors and they advised me perfectly. They were each so kind and patient! I needed that! Thanks so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-07-23

Charged 3 times

"I made one order and cancelled it as I used the wrong address. I was charged like normal and then saw a refund that was pending. Both of these transactions were no longer showing on my statement but the money was gone. I emailed them and they assured me that it takes 5-7 business days for the refund to be reflected. So I reordered the shirt with the correct address. I was charged normally when it was purchased. 4 days later I was charged again and the original transaction was no longer showing but the money was missing from my account. I still have no refund from the first shirt so I have been charged 3 times for one shirt. I am not sure if this is an error or a scam but it’s super sketchy. On top of all of this the picture printed in the shirt is bad quality and discoloured. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-06-26

easy process, great customer service

"Designing the t-shirts using the online system was very easy. It's a bit hard to get an accurate sense of the colors, though, so the end-product was a bit off and the text hard to read on the fabric. I let the company know about the issue, without requesting a replacement or refund but they were very keen to remedy the issue and offered store credit. Impressive customer service! I will definitely use the service again and have already recommended it to friends. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-06-13

Awesome

"Excellent company very nice ppl.
Tellling everyone about them, good quality. I am going to buy,again with next check
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-06-10

Cute and good quality

"I have gotten several tanks from them , there pretty fast on delivery 1 of the best create your own shirts places I have found "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

5/5

2020-06-02

Customer Service

"I received my order with a defect and they issued me a full credit to get a replacement or different design. Thank you Spreadshirt!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-27

"I ordered 2 shirts and one came with an issue. Since Spreadshirt provides great communication I had an email that let me know my shirts were on their way and contact information, so it was super easy to get the problem addressed. I've never experienced such an easy "fix" by an online retailer !! Great customer service!!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-05-01

Beyond exceptional service

"Unexpected response to recent return "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-04-17

Great customer service

"We had a small problem with our size. When I contacted them they were so wonderful and got back with me within a couple of hours! They helped me out and everything big was solved within seconds! We will def be buying from them again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-03-18

Love my shirts

"I have ordered several shirts from this company & have been satisfied with the results and issues that I had they were willing to resolve in a quickly fashion I enjoy the wide range of images to customize my shirts to fit my personal style"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-03-06

exemplary customer service

"I wanted to go a size up and change the color of the shirt I ordered so I reached out to customer service. Their resolution was swift and beyond satisfactory. Thanks again!"


5/5

2020-03-06

The perfect birthday present

"I ordered a t-shirt for my husbands birthday. My husband is an army vet and you had the perfect shirt for him. The shirt took just a couple of days to get here and my husband loved it. The price was very reasonable so I will be ordering more in the near future. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges