"Our only complaint about our order of backsplash is that we had to order much more than we needed for the job and now have to figure out what to do with all of the extra tile."
"When I finally decided to place my order I couldn't. I sent an e-mail and my contact had already left for Easter weekend. But guess what, he sent me an e-mail and said everything had been fixed and I could now place my order. I haven't received this kind of customer service in years. Thank you South Cypress."
"Picked up my package from FedEx freight location. Tiles were well packaged on a pallet."
"Stewart was wonderful to work with."
"I had found the same tile locally that I ordered from South Cypress and even paying $189 in shipping, I still saved around $350-400. The quality was excellent and arrived when we needed it. After the initial order was requested, we learned we needed additional bull nose for the contractor. That small order was expedited and the work on our bathroom remodeling continued without delay. We are very pleased with our service and the overall experience and will recommend South Cypress to our friends."
"Intelligent and service-minded staff. It was easy to place my order by phone and and when a few pieces of tile arrived broken, easy to get a refund."
"Stewart and his team provided excellent service quoting, compiling, and delivering a very large order for my master bath rehab. It included all tile, setting material, membrane, and floor heating. I needed a number of recommendations to ensure all the components worked. The forecasts were accurate and the shipping folks were available to ensure all ends were addressed. In the end, the pricing was the best of 4 alternatives including one other on-line service.
My order was fairly complex and the best part of my experience was how patient, polite, and accountable each person from SC behaved during the process. My tile crew is very experienced setting marble and they had everything they needed to complete a beautiful job.
Thank you Stewart and South Cypress,
Jim K. "
"Tile showed up in a timely manner and was in perfect condition. "
"Working with South Cypress was extremely easy and efficient. The product was available quickly and the customer service was very helpful. The project turned out better than expected. Thank you. "
"I found a tile that I really loved at my local tile store. The salesman said it was out of stock and possibly discontinued. I searched online and found a few places that sold it and was told it was no longer available. I then found it at South Cypress. Luke from South Cypress told me it was out of stock and would have to get it from the manufacturer, but it would take three to four weeks. I didn't want to wait that long, but I was so thrilled that he said he could get it, and decided to go ahead with the order. Luke did an excellent job. I received the tiles in less than a week. I am a extremely satisfied with South Cypress! Their customer service is suburb!"
"Perfect from start to finish!"
"The salesperson was helpful, followed up and the order arrived timely. I have ordered several times from South Cypress."
"Was very happy with service and the ease of ordering. Was worth four stars instead of five due to packaging. "
"Good product, good price, great customer service. Would definitely by from again."
"Quick follow through with tile. Personal response on delivery question. Tile is gorgeous."