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Verified
5/5

2017-01-24

"I wish the shipping was faster !"


Verified
4/5

2017-01-23

"very attractive tile, "winter" slate, at good price. However, shipment was delayed. mo damage in shipment. "


Verified
4/5

2017-01-23

Sample came late

"The sample itself is fine, but it arrived outside our project window for the walls. We went with a readily available tile from Home Depot"


Verified
5/5

2017-01-23

Floored!

"Our experience with the South Cypress sales team was outstanding. The product was delivered when promised. "


Verified
5/5

2017-01-10

Not your everyday obscure on-line company!

"First of all, I was nervous to order tile whether on-line or not. If I need more tile in the future I will be contacting South Cypress again. They provided the tile I desired at a competitive price, in fact, a better price than local tile suppliers. After ordering was complete they called me back immediately, my tile was backordered and they wanted to provided me with other options. While their assistance was excellent, I choose to wait for the desired tile. They kept me informed and provided a delivery date which was accurate. The tile was well packaged and unharmed. Their communication and professionalism is a breath of fresh air in a society of detached and ambiguous on-line companies. I hope everyone will have the same positive experience as I have had with South Cypress. Their communication was the key to a stress free transaction."


Verified
5/5

2017-01-10

Delivered as Promised!

"South Cypress consistently delivers in every way. Whether we need pricing or samples for our distinctive clientele, SC is right on target with all.
Lisa Samuel ASID IIDA
"


Verified
5/5

2017-01-05

Great Product AND Excellent Service

"I am a contractor in PA and needed some WOW tile for our showroom. After looking at thousands of tiles on every site I could find, and ordering many samples, I finally found the perfect tile. The price at SC was great! I called with some questions about shipping, and Stewart answered right away. He was so knowledgeable and helpful that I had no hesitation to place my order with them. The tile arrived exactly as Stewart said - well packaged and in perfect condition! I can't wait to install it! I will definitely be ordering from South Cypress in the future and highly recommend them."


Verified
5/5

2017-01-05

great customer service

"need specific samples and they delivered! Easy to work with "


Verified
5/5

2017-01-04

Great Customer Service!

"Fast service and great product! Thanks so much!"


Verified
5/5

2017-01-04

Tile with no hastles

"Outstanding supplier. Good communication. Well protected packaging. Competitive pricing. Terrific experience and would use them again in the future. "


Verified
5/5

2017-01-04

Tremendous products and customer service

"It's a little scary ordering tile, but South Cypress made it easy. They helped with quantity needed and delivery timeframe. Website is a little challenging, but I was able to order samples, which arrived in record time so I could make a decision on tile. Highly recommend because of their knowledge of the entire process and product choices. "


Verified
5/5

2016-12-28

Excellent Customer Service

"Kathy and her staff at South Cypress were knowledgeable, fast, and efficient when helping me with my tile order. I will definitely use them again!"


Verified
5/5

2016-12-23

Amazing company!!

"We bought from South Cypress two times and both of them were extremely satisfied. Products arrived on time and quality of the product is really good. "


Verified
5/5

2016-12-20

Tickled About My Tile

"South Cypress is the best place to order tile! I found some tile for my master bath remodel at a tile showroom. It was pricey and out of our budget, but I decided to look for a better price online. I found the same tile at South Cypress for about half of the retail price. South Cypress advertises first quality tile, and they delivered. I received first quality, name brand tile selected from the same lot that was shipped quickly and well packaged on a pallet. Ordering online allowed me to stay on budget and get a better quality tile than I could afford locally. While the tile was fabulous, their customer service was even better. When I had questions about my order, South Cypress addressed my questions and followed up with me later in the process. Since I work, I chose the option of picking up my tile at the shipper's dock, so I needed a little help stepping through that process, and I got that help from South Cypress. It was an easy process to order my tile online at South Cypress; there were open lines of communication about my order, and everyone I spoke to was helpful and polite. You can't go wrong ordering from South Cypress. It was a great experience for me. I love my tile!"


Verified
5/5

2016-12-19

Fabulous Company!

"South Cypress is a wonderful company! They helped me with every step of the process and were exceptionally courteous. They were quick to respond to emails answering any question I had. My flooring was shipped and packed well. Not one broken tile! My new floor looks beautiful! I highly recommend South Cypress! Thank you! "