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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2019-12-05

Website was hacked when I placed order...

"Placed an order, then they wouldnt honor my order because the pricing was wrong. That’s not my problem. They should have sent my items and moved on. Instead they lost a loyal customer. "

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Verified
1/5

2019-12-05

Cancelled order

"They canceled my order, never got it. Just said it was a price error. "


Verified
1/5

2019-12-05

Order cancelled

"My order was cancelled for no reason. "

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Verified
1/5

2019-12-05

Never shipped

"They never shipped and canceled my order. "


Verified
1/5

2019-12-05

Wrong prices on website

"Wrong prices on website Waste of time for everyone"

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Verified
1/5

2019-12-05

I no longer trust Smarthome.

"When you advertise a price and accept payment you should deliver. I found it disgusting that they cancelled the order and said they made a mistake in pricing. Not the way you should treat customers if you hope to keep customers.

I will do my best to avoid purchasing anything from them in the future.
"


Verified
5/5

2019-11-27

:-)

"I had a issue with our order and customer service was excellent in rectifying the problem."


Verified
5/5

2019-12-04

Your products and services are amazing

"I keep buying more stuff. Your promotions are great as well"


Verified
3/5

2019-12-02

Web site issues

"The website promised a 20% discount for first time purchasers. I copied and pasted the discount code but the checkout process did not give me the discount. Good product and quick shipping."

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Verified
5/5

2019-11-30

Unbelievable.

"There customer support has been extremely helpful. I can't say enough good about the product or the support.
I got almost instant help even during the Thanksgiving holidays.
"

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Verified
5/5

2019-11-28

Restore service

" I received excellent support from a smart home associate named Jacob.

He spent a great deal of time with me, troubleshooting the application, to a successful conclusion.
"


Verified
4/5

2019-11-22

love their products

"service was fine. Like the deals. Wish they would have the same shipping timeframes/cost as amazon, as I don't want to pay for faster shipping.

"


Verified
5/5

2019-11-19

Great help

"Great I t help and fast delivery of range extender"


Verified
4/5

2019-11-18

Good

"Overall a very good experience. Shipping was a bit slow, but I got it sa"


Verified
5/5

2019-11-18

Sustained superior proformance

"I have and am a smarthome user for many decades. Products and support set a bar few can come close to achieving."

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