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Verified
5/5

2013-10-21

"Speedy delivery and a beautiful product. I ordered a bridesmaid's dress at the last minute for my brother's wedding from SimplyBridal.com. I was surprised by the lovely packaging and solid construction of my dress, given its affordability. I will definitely consider simplybridal.com for my own upcoming wedding!"

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Verified
5/5

2013-10-21

"I am completely totally pleased with my purchase at SimplyBridal.

The dress I received looked exactly as it did on the web. The fabric is quality fabric, nothing flimsy about it. It arrived when promised. I would recommend Simply Bridal to anyone, especially those on a budget.
"

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Verified
5/5

2013-10-21

"I absolutely LOVED the head piece that I bought from SimplyBridal.com. So many compliments on it! I felt like a princess on my wedding day. "

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Verified
4/5

2013-10-21

"While the veil I bought didn't work out with my dress, the prices were great, the process was easy, and customer service addressed my wish to return and refund without any hassle. "

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Verified
5/5

2013-10-21

"I ordered the Jolene dress for my backyard wedding in 2014 and I was absolutely happy with the fit, the quality and the look of the dress. I was a little nervous ordering a wedding dress online without even seeing it first, but Simply Bridal makes making your purchase easy, stress free and lets face it.... you can't beat the prices. This is my second marriage so I was looking for affordability as well as simplicity and elegant and I got everything I was looking for. I would not hesitate in recommending Simply Bridal to anyone looking for a wedding dress."

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Verified
5/5

2013-10-21

"Couldn't have asked for a more perfect dress! Quality and price were amazing. My custom dress was in my hands within 3 weeks of ordering. Would definitely recommend this site to everyone!"

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Verified
3/5

2013-10-21

"Didn't love the dress I got, zipper wouldn't work, other bridesmaids had same issues, but costumer service was appropriate in refunding without an issue. Just beware dresses take a full month to "make" and then extra time to ship. "

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Verified
5/5

2013-09-24

"After a disappointing visit to David's Bridal, I decided to take a chance and order online. I purchased all my bridesmaid dresses and a beautiful bridal veil from Simplybridal.com! The dresses arrived before the expected arrival date...which was great! They were carefully packaged and the quality was excellent. They were a rich color and were beautiful for the wedding! We did have some fitting issues, but Simply Bridal has excellent customer service and return policies! They quickly addressed my issues and all was happily resolved well before the wedding. I do recommend for people who purchase dresses to pay the extra for the custom alterations as people have different shapes other than standard measurements. Also you should make consideration when measuring for fitted dresses; that your dresses ordered well in advance, that their may need to be a little room for slight weight fluctuations. The overall experience was awesome! I don't plan on getting married again but when my girls get married I will certainly point them to Simplybridal.com!

Thank you Simply Bridal
Jenny
"

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Verified
3/5

2013-09-10

"I ordered 2 wedding dresses and a veil. The quality of the products were very good. The time it took to receive my items after order was around 30 days. I was very happy with the first dress, but the style of the second one I choose was a bad choice on my behalf which I choose a veil to go with it so I emailed to return the items.

I have now received 5 emails but none of them are the return label. They are emails that are informing me they will send one. They are generally very good product and value for money, but it pays to be sure what you are buying to avoid the hassels of returning. I just seem to be getting the run around.
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Verified
1/5

2013-09-05

"Dress was lovely and arrived in great time. They are a super company if you buy from them and need no customer support. Their customer support is terrible!

First issue I had was that an electronic voucher I was sent for money off didn't work and they wouldn't reimburse me.

Second issue was I was promised a garment holder for my wedding dress. Despite over a dozen emails, I am still waiting for it (Order was placed in January 2013, it is now September 2013). I have also had to use several different email addresses as their customer services block your email address after about the third email and stop responding to you.

Their Facebook page is full of people with tales of woe when it come to contacting their customer service department. Such a shame that I can't write a more positive review because all the dresses I ordered were lovely. I was so lucky that I didn't need their customer service department for any issues with the dresses or I'm certain it would have ruined my wedding.

Buyers beware.... if the dresses are great, you'll have a great experience; Any contact with their customer service department will leave you frustrated, and angry!
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Verified
5/5

2013-08-31

"I ordered my wedding gown approximately two months prior to my wedding. Delivery was to have taken about six weeks so I knew I was cutting it close for alterations etc. I was elated and surprised when the dress arrived within 2-3 weeks after ordering. I was a bit weary of accepting the delivery as it was sent from an individual in China and I was expecting the dress from the USA and Simply Bridal. But once I opened the package I was elated to find my dress.

I ordered the strapless Morgan gown, which was very loose in the bosom area. Simply Bridal did call me twice before shipping to confirm the order and if I required any alterations. I declined the alterations as I had just given birth and wasn't sure what my weight was going to be. Otherwise I was very impressed with the dress' cut and fit.

I had the dress altered at my local dry cleaner and everyone said the dress was stunning, I couldn't be more happier with my dress.

Thank you!
"

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Verified
5/5

2013-08-31

"I loved d dress online. It was perfect. I expected the shipping process to b long but it was delivered quickly and packaged well. It looked jus as in the pictures n I was immediately excited for d wedding. There were no stains or issues and I'm fully satisfied with my beautiful dress. "

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Verified
5/5

2013-08-28

"My experience with Simply Bridal was wonderful! I ordered four dresses and each time I returned them the full price plus shipping was refunded. Make sure you measure as the sizing is true to the measurements. The quality for the price was amazing! The staff at Simply Bridal were always helpful and courteous. For anyone searching for a beautiful dress of high quality at an amazing price I would highly recommend Simply Bridal."

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Verified
5/5

2013-08-28

"I had been looking for dress for sometime for my wedding and when I came to Simplybridal.com I loved not only a lot of the dresses but the prices where even better, especially since like many our wedding is on small budget. I would definitely recommend them to others looking for dress"

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Verified
5/5

2013-08-28

"Excellent quality at an amazing value! I couldn't be happier!"

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