ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-11-22

"I purchased this dress for my best friend's wedding; she was also in my wedding and this is where we ordered HER bridesmaids dress, which we also loved. It was a gorgeous chiffon and I loved the construction of it. Unfortunately, queen-bee didn't like the color for the wine themed wedding she was having, so I had to return it - SimplyBridal.com was so helpful and gave no hassle in the return process. I will definitely recommend this store to other brides, and I will shop here for evening wear in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-11-22

"I was amazed at how beautiful my dress was. The fitting is perfect. I could not be happier with my Simply Bridal experience. I tell everyone I know about them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-11-09

"My daughter found a dress like she had been looking for. She ordered it. It came fast, but unfortunately, it wasn't as flattering on her as we had hoped. She returned it for a full refund. They were even very nice when she called about not getting the return label, they told her to look in her spam mail folder, and there it was. We wish they had a dress she wanted, they were so great to do business with. So do not worry if you are afraid they will cheat you on a return. They will give you the full refund very fast,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-31

"I am in LOVE with my dress! I was really stressing on finding the perfect one for me and not spending a bunch of money at the same time. The dress I ordered was already made and immediately shipped out. I received it within a week. I did have to have a few alterations done, but it's so much more than I ever imagined!! I am getting married on 11/16/13. I can not wait to show everyone this dress!! It is going to make my day complete!! THANK YOU Simply Bridal!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-10-30

"My dress was exactly what I had imagined it would be. The quality was great abs it fit perfectly. There was a slight error in shipping, with the wrong dress shipped initially, but they were quick to correct it and everyone I spoke with was very nice and helpful. I'd recommend SimplyBridal to anyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-29

"Looking for wedding dresses as a new bride can be very overwhelming and frustrating. I wanted something beautiful yet simple. These days finding a simple dress is nearly impossible! I stumbled upon simply bridal one night and after looking through only 2 pages I found THE dress! The next day I placed my order and within a week my dress arrived. The dress is better than I could have imagined! It's simple and elegant. I was worried that it might feel or look cheap since the price was so good but the dress is made very well! And it looks nice! I'm so excited to wear my Camilla gown on my wedding!! Thank you simply bridal!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-29

""SIMPLYBRIDAL.COM":their dresses are absolutely gorgeous and I would surely go to that site for my wedding!
Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-29

"Simply Impressed! The Carol Gown came in a tiny box, vacuumed sealed and made me nervous, however it was everything I dreamed it should be!! I loved the faces of everybody when I told them I ordered my dress online, if they only knew the hundreds of dollars I saved for the quality I received. Simply Bridal had the best selection in the comfort of my own home, PERFECT. Highly recommended. The customer reviews are extremely helpful and comforting without being able to see the dress in person."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-29

"I had originally ordered the Olivia gown. Once it arrived, while gorgeous, I decided it wasn't THE gown for me. Returning it before the 30 days was extremely simple at my local FedEx store. I was granted a full refund and placed my second order, and I am so happy I did! The Louisa gown is AMAZING! It is definitely THE DRESS! I am so excited to wear it this March. The detailing and quality and weight is so much better than anything I was able to find at David's Bridal or any other boutique. I love my dress! I also bought the Two Tier 27" Rolled Satin Edge Veil and they are perfect together. Thank you Simply Bridal!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-29

"Love the dress! Although the sizes chart should be updated. I never order dresses from online but I had to since I'm a bridesmaid. I measured myself and followed the chart but when it arrived the waist area was perfect just the shoulders and upper area was a little baggy. Other than that, the dress was in perfect condition, arrived on time and great material. Can't wait to wear it on my friends wedding!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-29

"I ordered dresses for my bridesmaids. The dresses arrived in about a month. I loved the color and the girls really enjoyed their dresses. One of the dresses was a bit tight so we called up the company who resent a dress a size up within a week. I was surprised at how fast the turn around was. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-29

"I absolutely LOVE Simply Bridal!! I ordered a bridesmaid dress for my friend's wedding and it was beautiful! The ordering process was super easy, and the quality of the dress was superb! I got so many compliments on my dress that I'm a little worries I outshone the bride! I would definitely recommend to a friend for weddings or any formal event! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-29

"I couldn't be happier with simply bridal's customer service. I ordered 4 bridesmaids dresses and they got my order to me faster than the expected ship date. When I found out some of the dresses didn't fit my girls, I called them back and they gave me shipping labels and information to exchange the dresses with no hassle at all. Everyone I spoke to was very professional and the quality of the dresses are great. Thank you for making my experience a smooth one! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2013-10-29

"The zipper seemed pretty low quality compared to the rest of the dress. Even though the dress was not even tight on me it was a battle to get the zipper over the thick layers of fabric. The dress was pretty and flattering. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-29

"Amazing product and condition was more than perfect! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A