ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-08-28

"This was exactly what I was looking for and the price was 1/4 the amount of a similar one I found in a bridal store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-27

"I was running a bit behind in planning my small, intimate wedding. It was mid-May, my wedding was at the beginning of August and I still hadn't decided on a dress. I knew I wanted something simple and without a huge train (I can be accident-prone and didn't want to trip during my outdoor wedding). After visiting David's Bridal and being disappointed in the quality of their less-complicated/cheaper options, I came across Simply Bridal and it almost seemed too good to be true. Their selection ranges from full-length, full-train fancy wedding dresses to simpler, elegant dresses more like what I was looking for. The prices seemed unbelievably low as well. I ended up choosing the Brandy gown and opted to send them custom measurements. The dress wasn't supposed to arrive until mid-July (only a few weeks before my wedding), but it came early and arrived in late June! The dress fit beautifully - I didn't have to pay anything extra to have it altered (which I would have had to do with a David's Bridal dress since they make them all super long to start and then charge an arm and a leg and another leg to do the alterations).

I admit I was a little nervous ordering a dress online that I had never been able to try before. However, it came out beautifully and I couldn't have been happier. I received so many compliments on the dress - the quality of the material and decoration was much much better than what David's Bridal offered in the same price range. The dress didn't feel cheap at all, but came out to just about $300 with shipping and custom sizing. Thank you for taking the stress out of this aspect of my wedding!! :D
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-26

"I ordered my daughter's wedding dress from Simply Bridal and it came in faster than expected, and was packaged very nicely. It also had instructions with the dress as far as getting any wrinkles out.
We are very pleased with the dress, it looks even better in person and the price was a steal.
Thanks to Simply Bridal for making her day much easier.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-08-23

"The dress was beautiful and just as pictured. I ordered this dress with not much time to spare but they sent it and I got it right away."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-23

"I ordered my wedding dress from Simplybridal.com and I couldn't have been happier! The dress came well packaged and included a garment bag for safe keeping until the big day. The dress was beautifully made and I received so many compliments on it. With the quick ship option I had my dress in less than 2 weeks! I recommend this site for everyone looking for wedding attire!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-23

"I got a veil from simply bridal that I ended up letting a friend use this past weekend and it turned out fabulous. She looked like she spent a fortune on a cathedral veil. I can't rave about this enough.. When she put on the veil it really sank in that she is a bride and I can't thank you enough for helping me give her that moment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-23

"My dress was perfect, just what I wanted. And it was so easy to order. I usually have to try things on, I am considered a plus size, but I just took my measurements, found the size on their chart that coincided with those measurements, and ordered that size. The anticipated delivery time was about a month shorter than expected, so that was a great surprise as well. It fit perfectly the first time I tried it on. I love my dress and it made my day that much more special. And the price was right!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-23

"Simply Bridal's website is very easy to use to view the beautiful dresses and accessories it offers. When I ordered my dress, it came within a month and it was beautifully boxed. The quality of the dress exceeded my expectations. When I had a question through its online chat room, the customer representative was very responsive and helpful.

I would recommend Simply Bridal to brides to be, bridesmaids, young girls for proms, and other special occasions when a special dress is needed.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-08-23

"The service from Simply Bridal was impressive. The packaging and the quality of the dress was outstanding. Unfortunately, the dress didn't suit me so I had to return it. The return process was simple and convenient. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-23

"Ordered my dress for my sister's wedding that is in October back in May (to make sure I allowed enough time for delivery/alterations)...and was surprised at how quickly they mailed the dress to me. I was a little peeved that FedEx and/or Simply Bridal made the package 'signature required' as I work long hours during the week and am never home to sign for package. Finally had to put a hold on the package at a FedEx store and pick it up on the weekend. Other than that, the dress appears to be just what both my sister and I wanted and very good quality for the price. The dress was about 8 inches too long, so keep that in mind when ordering if you are petite. I would definitely use SimplyBridal.com again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-08-23

"Gorgeous dress. Better than I expected. I cannot wait to get married! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-07-18

"ordered dress in Jan for event in July. Gave custom measurements for dress. Received dress in March. Was not even close to measurements I provided simply bridal with. Sent back and order size 8 which with their chart showed my size. Received the first of July. Had a snag in leg area and was no way a size 8.I confirmed this with 3 local shops. I have returned dress and still waiting for full refund. Both dress came from other countrys and was not even made out of united stated. I was left very little time to find dress. Becareful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-01

"I LOVE my dress!!! I ordered the Elise gown & I was very pleased with my selection. I sent in custom measurements, however my dress was a few inches longer than I expected. I called customer service, explained what happened & they offered to fix it. Instead, I decided to have it altered on my own as I wanted to have the sides taken in a little & I figured I may as well have it altered all at once (I lost a little weight between the time I placed my order & received my dress). The gown was gorgeous, outside a few "workmanship" errors. These included a couple miscolored beads & a few hanging strings. These were quick fixes & still made the overall experience WELL worth the money! My dress came a little quicker than expected & I was elated to have a beautiful gown that didn't cost us a month's mortgage! Very happy!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-06-30

"My dress was lovely. I had a Hindu wedding with and "American" reception. I ordered a great dress that was pink rather than white - I looked bridal w/o the white. SB was great - I ordered the dress and then found out that the dress would not be ready in time for my event, they worked with me to find a dress in my size that they could send in time. The color was wonderful and the cut of the dress was perfect. I would recommend this site to any bride, just make sure you order more than 60 days in advance. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-06-29

"I was happy with the service provded by Simply Bridal. I made a mistake while placing my order but they were happy to cancel the order and give me a refund so that I could reorder. I have not yet tried on the dressas it was delivered to a relative, however the delivery was well within the time stated on the website. Would definitely order from Simply Bridal again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A