"SimplyNAS offers a large variety of NAS solutions for every situation, and if I wasn't already sure of what I wanted, I'm sure I could have easily found it either by browsing through their products on their website, or by calling their customer service and explaining my needs. The prices appear competetive, and the NASBIT 24-hour burn-in testing helped to sway me away from building a system myself. The shipping was fast, with plain email communications for every change in my order from being received, parts being picked, burn-in testing and shipping. Although I probably won't be needing any additional storage for a while, I know where I'll be going next time."
"Purchased a 16TB NAS system from SimplyNAS. The salesperson was helpful and helped optimize the configuration. System was shipped shortly after burn-in testing, and the device worked perfectly out of the box. Overall a good experience and I will be purchasing from the company in the future."
"I considered ordering a diskless QNAP869 and eight 3TB drives from online component stores and configuring the NAS myself as I've done in the past. The appeal of having SimplyNAS do this and the burn-in test before delivery, all at a reasonable cost and time frame was attractive. Excellent communications during the whole process."
"SimplyNAS was terrific. I liked the range of RAID solutions they offered (which gave them credibility in my eyes) but then I couldn't decide which line met our needs best. We have some 2 year old RAID setups at 2 sites that were full and too busy, and we're adding a third site. I called, and after listening to our setup SimplyNAS recommended a product line and configuration that made sense - QNAP TS-669 PRO with 6x4TB drives. They also explained the options I'd want and what I really didn't need. As they built the NAS I got status updates and the NAS arrived earlier than promised. It was simple to install and has been faster and more effective than anticipated. As we add sites and upgrade our existing sites I expect to buy more drives from SimplyNAS."
"I have bought a QNAP NAS while on a trip to US. I was not able to have it delivered to my hotel, so after a couple of telephone call they offered to deliver themselves to my hotel (about 45 minutos from they warehouse. They were very kind to have this solution and I am extremely satisfied with their support and concern. I would like to express especially my thanks to Antonette, who kindly answered all my mails and phone calls.
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"We have bought two N5200XXX NS with 5 3TB WD Red drives. Both units have been rock solid, and are currently backing up VM servers over iSCSI at great speeds!
SimplyNAS website is easy to use and understand.
We will use them again!"
"QNAP TS-469 Pro 8TB (4 x 2000GB) 4 Bay NAS
What a wonderful experience dealing with this company! I have been shopping online for a very long time (since before the web in the early '90s). I tell ya, SimplyNAS has been one of the best companies I have ever dealt with. This is no small feat in my books. They were unobtrusive in managing the order process, their prices are the best in the business, and they fully tested my QNAP out before they *promptly* shipped it out per their excellent methodology. What's not to love? I really appreciated the fact that I was not bothered in anyway after placing the order and yet I was kept apprised as to the progress of my order every step of the way.
If we had more companies like this, the online experience would be a fantastic thing for everyone. Five stars all the way, and I wish this company the very best. They deserve to enjoy the American dream of entrepreneurial success."
"Great service. They went above and beyond to make sure I got exactly what I needed and then some. Would gladly do business with again and would gladly recommend others. "
"Prompt delivery. Product as advertised, configured exactly to spec. Very pleased."
"Purchased Thecus 4 bay. Courteous service and prompt delivery. Very happy with ssimplyNAS and Thecus"
"SimplyNAS provided outstanding service! The status emails they send give you great confidence that the device will be perfectly configured and ready for service when it arrives. And it was. It went to work in less than an hour. Great Product! No issues - no concerns - no doubts. The NASBIT burn-in testing service - and the prep work they do are extremely valuable. This is the place to go for NAS."
"Excellent communication throughout process--multiple status update emails. Fantastic product, prompt shipping, all at a fair price. Would recommend and gladly buy from again."
"Skillful advice, friendly and helpful. An excellent buying experience. Highly recommended."
"I had done the math and research on the equipment I was going to buy. Synology DS1812+ with 8-2TB Hitachi 7K3000 drives. I could have purchased these items separately for about $160 LESS than buying them through SimplyNAS.
But then I looked at what SimplyNAS provided for the "premium". They provide a service called NASBIT. This is basically burn-in-testing. If you've ever bought multiple drives at the same time you'll know that probably at least one will have some type of issue.
Well, I decided not to "save the money" and decided to go with SimplyNAS and their NASBIT service. I remembered how difficult it was dealing with Seagate or any of the vendors really with respect to getting a dead drive replaced. (run this special tool....give us a unique code....run the tool from another machine....BLAH!)
Boy was I surprised at the level of communication at every step of the ordering process. I must have received 8 or 10 emails with the status of my ordered equipment. Also, when the equipment arrived, everything was functioning as expected and I had NO bad hard drives. The equipment has been running for about 3 weeks now with no issues.
I HIGHLY recommend SimplyNAS and will buy from them again the next time I need good pricing with quality and communication behind it. Thank you SimplyNAS!"
"Called about a Synology Diskstation NAS. There had been some problems with the model I was looking into and SimplyNAS took the time to check that their stock was not affected. Unit was shipped quickly and it works well."