"Stay away from this signes.com business. I have been buying there signs for a while and I had many templates. They updated the site so all templates are gone. They informed me to contact a design specialist if I need any help. When I email them they never reply.
Recently, ordered dark gray surface of the sign and they printed pure white. After online chatting and emailing images of the sign I received, they agreed that it was wrong color printed. I sent images of the sign that clearly showed the pure white color they printed was not what I ordered.
First they replied that due to printing the colors may be different from what was ordered. Finally they emailed this:
“Our color specialist has finished reviewing this and has confirmed this item was printed correctly per how it was ordered and this grey is identical to the file uploaded. This item does not qualify for a reprint and your claim has been closed.”
"
"I've reached out about our problems with this order and am waiting for response. I was expected to order a cutout of our logo in the dimensions I provided upon checkout. However I received a large poster decal with our logo (not cut out) in the middle and very small. We considered using a box cutter to cut out the logo but it was too tiny for our large wall regardless. This was a very expensive wall decal and we hope to get this fixed soon. "
"The site is easy to use and the sign was delivered quickly and looks great"
"We needed a dry erase presentation check for non-profit fundraisers to use throughout the year. It was easy to order and shipped in a timely manner - even though I ordered it around the busy end of year holidays!"
"Great banner, great price, quick shipping"
"Found Signs on Google to print a decal for my daughter's business. Quality work, great price, and quick turnaround even on a holiday week."
"The quality of the banner i purchased was fantastic! I am really happy with my purchased and impressed with the delivery time as well. Thank you so much!"
"Everything went smoothly and they are really professional on what they do. "
"The website was easy to understand and complete. The only difficulty was in the communication on the design. Poor communication, but finally came out beautifully. "
"I seek'ed help to get my banner designed and they did a wonderful job. It was shipped within a day and got the banner well before required time."
"The company tried to tell me the file that I sent was too low in resolution. That was a garbage excuse. They printed at what looks like 72 DPI on a file that was sent at 300 DPI. $200 down the drain. Their prices are cheaper for a reason. Their quality is very poor for sure. Shop elsewhere. I searched for the best price and believe me, I got what I paid for. They were about half the cost of other companies..........I should have know that half the quality was coming. I work in an art department. I know resolution of files better than most. They did not print what was sent."
"Signs.com has a great staff that is always willing to help you."
"The customer service representative make me lose time because didn't use your designer department that could've helped me solve the issue we Gad , I had to receive this for thursday 21 of October then I was offered gir the following Tuesday but no, I received that on Wednesday a job that was offered as your company says in 1 day it took you 9 days so my daughters bday gift was late for almost a week! But it came nice, thank you"
"This was our first time ordering a canvas print, and I had many questions. The CSR with online chat was super helpful, and even when I called to ask one more question, the person on the phone was amazing also!! The canvas print turned out beautiful, and my customer had tears in her eyes when she saw it!"
"The signs arrived in great shape. We are very happy with them. Quick and easy process"