"I had 6 large scale, vinyl posters produced for school event. And will definitely use Signs.com again based on this positive experience and recommend it. The website was easy to use. Quality control and checks were in place. The product came out as expected (nice print quality, and good material). Service and delivery were prompt and reliable. The pricing was very reasonable making this a great value. "
"As the sign looks good it doesn't fit correctly in the metal frame and had to zip tie the sign to the frame to keep it from falling out. Maybe my sign was one that got cut a little too short, but other than falling out, the frame is nice and the image of the sign looks good too. I think I may need to use the higher quality material when I get another."
"First of all, customer service spent many weeks making sure we were happy with the photos and quality we uploaded. They were very patient and never made us feel rushed.
The products themselves are phenomenal! Great quality (photo acrylics) and very large.
We are planning on ordering more for the rest of the house.
Fast shipping too!"
"I've ordered several banners for high school sports in the past. I usually design my own since I'm very familiar with design templates, software platforms, and photography. I was designing one banner for a high school athlete to possibly get a contract for our regional school district and sports banners. Trying to work with the design template took me over 2 hours as each move or change would literally take 10-20 seconds to accomplish. What should have taken me 20-30 minutes ended up taking 2 hours to make one banner. When finalizing my purchase for one banner, I was quoted $26 to ship. I've ordered a single banner before, a larger one even, and that was $13.69 to ship. So I contacted the chat service and questioned the design application issue and why shipping was so much. Customer service admitted to a problem with the website, not my problem, and that shipping is calculated based on size, weight, destination ect...which I understand. But they did not answer why a larger banner I ordered previously cost half to ship than what I currently had in my cart. They simply said they would be happy to cancel the order. Something was not right, and it was obvious that there was something they simply didn't want to admit. Seemed pretty misleading. I was willing to pay for the product and fair shipping costs, which in the end was only a $13 difference, but customer service simply would not acknowledge that there was a unfair price increase in the shipping total. On top of their website' 100% Satisfaction Guaranteed' They lied about that too. Looking into other sign manufacturers for my high school contract asap."
"Sad to say but this product was very bad this time. I've used Signs.com for years. I ordered signs printed on foam core. There was a large area of blue that had terrible coverage, you could see the printer marks. And the text came out fuzzy, despite the file I provided being vector, so impossible to mess up. I suspect their production quality is declining as they grow. "
"Favorably impressed with interactions I had with at least three (maybe 4) people via your chat connection as well as the timeliness of your service However I am not pleased with the description of the sign on your website I wanted a solid aluminum sign and expected to get that when I ordered an aluminum sign and got your confirmation of an aluminum sign What I received was a composite material When I communicated my concern it was noted into your system and I received an email (again in a timely manner) that simply said that 3mm aluminum composite panel is material you use for aluminum signs I believe a change in your website to reflect that fact would be appropriate and would minimize chances of your potential customers being misled"
"Fast, effective and efficient service. I have been searching all over to get a logo build and other companies had a long time frame plus way more expensive. Signs.com was very reliable, fast and they even reach out to you to ensure that everything was correct before printing.
Highly, Highly recommend them."
"I ordered two custom printed cloth banners. Using the website was relatively easy, however when it came time to check-out, I could not get the Paypal option to work. I attempted several times and would get stuck within what seemed the signs.com website, not Paypal's fault. I finally switched to an alternate way of paying and then received confirmation of my order. Shortly thereafter, I received multiple emails from signs saying that I still needed to complete my order, even though I got confirmation. "Pick up where you left off" e-mails 8 times in a matter of two days. I called customer service and received confirmation, but no explanation about why I received so many emails about my order not being submitted. I presume this is an automatic algorithm, which is very confusing from the customer's side. Technology isn't always easy."
"My logo art over the brushed aluminum panel came pretty good as I expected. Really nice work from signs.com
Great customer service that helped me with finishing details and questions.
Got my shipment on time!"
"The designer was so easy to work with and our sign looks amazing. We are impressed with the quality. The price and shipping time are also wow factors. We will be repeat customers. You won’t regret your purchase. "
"Signs arrived just as expected and quickly!"
"I had a question about a custom sign order and received excellent communication and direction from the customer service rep via chat. The company sent me a proof based on my needs and after one clarification on where the holes were to be placed for hanging, they got it right. The website kept me updated on the status of the order throughout. The window clings that I also ordered, were ready first and shipped right away. The aluminum sign is very nice quality and the color tone matched was I was expecting. The holes were exactly in the right spot and for now, it looks great! "
"Sign looks cheap. It looks like it is printed on cardboard or posterboard. For $500, we expected something much more professional looking. Standoffs are tiny and not what they look like in the picture. Even at the thicker size, sign is too thin. You can't even notice the polished edges we paid extra for. We are not happy with our purchase and are still in the market for a sign for our business. "
"I ordered a canopy tent and a 10' fence banner. Customer service was very helpful in getting my colors just right. I'm thrilled with how it turned out. I was literally in the process of ordering another banner when this 'request for review' came in my email from my last order.
Also worth mentioning - beyond the high print quality - the actual 10x10 tent frame is great! The roller bag is premium quality and should withstand a lot of wear and tear."
"The banner was printed and produced as made. Thanks, Signs.com"