ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
3.75/5
Customer service:
2.50/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-01-04

"Prompt notification of delivery status and delivery on time. Pictures on website could get a little more detailed, but overall easy to use."


Verified
5/5

2013-01-04

"Excellent purchase experience, efficient with very responsive and helpful customer service"


Verified
4/5

2013-01-04

"The tray is difficult to slide on one side. It needs a lubricant but I don tknow what to use."


Verified
5/5

2013-01-02

"very satisfied. with my order"


Verified
5/5

2012-12-31

"Exactly what I wanted when I wanted it. I will buy from Signature Hardware again. They have helped to make my kitchen renovation a pleasure and not a chore."


Verified
5/5

2012-12-30

"I am very happy with the products price and quality along with on time affordable no hassel shipping. I am building a home in the early spring 2013 and Signature Hardware is where i will be shopping. Thank You, Hubert"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-30

"Very satisfied with merchandise and delivery time. "


Verified
5/5

2012-12-29

"The first item I ordered was a clawfoot tub along w/fixtures, a sink w/fixtures and a toilet. The person that helped me was Kim and she was so helpful, thorough and patient in helping me decidel what I needed to order. Every time I make a purchase from Signature I look forward to interacting with any of the staff. They are always helpfulng and willing to do weat it takes to make the customer happy. Which is why I keep coming back."


Verified
5/5

2012-12-29

"The liner,hooks and shower curtain were delivered quickly, within 4 days of placing my order. Everything i received was very nice, the liner didn't have enough magnets in my opinion but i simply added more to allow for the liner to stick better to the tub."


Verified
5/5

2012-12-28

"Good, quality product & fast shipping. Thanks!
"


Verified
5/5

2012-12-28

"A very satisfactory experience."


Verified
5/5

2012-12-28

"We were surprized and delighted to get the style we wanted, at a good price, delivered so promptly (even during the holiday season. No shipping or taxes were a real bonus. Great experience. We plan to order our next fixture form Signature.

Happy holidys to you.
"


Verified
5/5

2012-12-28

"Very pleased with service and product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-27

"I was very pleased with the quality of my faucet and the speedy shipping. Over all I will definitely buy from them again and recommend them to other people."


Verified
3/5

2012-12-27

"Don't chat with them. The people working chat are very rude and don't give good customer service. It's also hard to get off their mailing list. "