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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
3.75/5
Customer service:
2.50/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-01-13

"Very good customer service, fast shipping, good product."


Verified
1/5

2013-01-13

"The box arrived and it was not factory sealed- apparently a returned item as was missing many parts. It will be returned for full refund--I called to complain and asked if it was the only one in stock and they had 20--Will not order again-- why send an opened item if you have 20 new ones sitting there!? Not happy as was a very expensive item-"


Verified
5/5

2013-01-12

"Great products and fast delivery!"


Verified
5/5

2013-01-12

"FABULOUS!!!! It was extactly what I was looking for. The quality was fantastic! Shipped fast with no issues. Very pleased with this purchase!!!!!!!!!"

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Verified
5/5

2013-01-12

"Ordered online. Fast delivery. Item packaged well and just what I expected."


Verified
5/5

2013-01-10

"Great products and very fast delivery! Will definately shop this site again!"


Verified
5/5

2013-01-08

"Always a pleasure to deal with this merchant. Orders are processed efficiently, and delivery is usually within 3-4 days.
All orders from Signature Hardware were well packaged, we haven't experienced any damages to the products ordered. Also, their products are of good quality and have a modern, pleasant appearance.
"

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Verified
3/5

2013-01-08

"I will not buy again from this store. I bought a Veneto Freestanding Stainless Steel Shower for my dock, paying $622.95
As it was a new house, I just opened the box to assembly, after 5 days that is the number of days they offer to a possible claim.
The shower tower iwas bended and the shower back was missing screws. And the package was great, so, it is not a shipment problem, the problem was already there, before the shipment.
I contacted them ( Mrs. Laverne) and explained , sending pictures but they didn't care. They never replied, even when I asked to tanke my case to a manager.
Please don't do the same I did...

AFTER MY REVIEW, THE STORE CONTACTED ME AND THEY SENT A NEW SHOWER TOWER, TO CHANGE IN MY UNIT, CHARGING ME JUST THE FREIGHT.
GOOD TO KNOW THAT THEY CARE ABOUT THEIR REPUTATION AND I AM GLAD THAT I FOUND THIS SITE THAT SOLVED MY PROBLEM.

"

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Verified
5/5

2013-01-08

"I visited the Signature Hardware warehouse to find a floor grate to replace an old broken one. I didn't know how to measure and pick the grate. The salesclerk took care of everything. The shopping experience was successful and very enjoyable. Within the week I went online and purchased a new cast iron mailbox from Signature. It arrived quickly and in perfect condition. I am very satisfied with Signature and plan to deal with them again. Their showroom is fantastic and everyone there is very friendly and helpful."

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Verified
5/5

2013-01-07

"It looks like what was represented on the website, but I'm not the one who's going to install it! My handyman can't get to it for another week or so. There was no part list or instructions in the box - I think there should be one. As far as I can tell, it's all there.

But it arrived very quickly!
"


Verified
5/5

2013-01-07

"I have shopped here for all of our period hardware that we need for our dining room and kitchen. We have wanted period hardware in the mission and art nouveau styles and they have always been the ones that we go to for this specific hardware. They sell GREAT quality items and have great customer service. I highly recommend them for your special project needs."

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Verified
5/5

2013-01-07

"Great quality and fast delivery.
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Verified
5/5

2013-01-06

"Love the bling hardware for our house! Delivered promptly. Quality is excellent. I am a returning customer and will return again. Thanks for the great service!"


Verified
5/5

2013-01-06

"Product was delivered quickly and quality is excelleny"


Verified
5/5

2013-01-05

"Everything was great!!! Quality merchandise. Received merchandise very quick.






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