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Product & services pricing
3.71/5
Chance of future purchase:
4.04/5
Shipping & packaging:
2.82/5
Customer service:
3.53/5
Return/Replacement policy:
1.25/5

Verified
5/5

2023-10-23

Be comfortable shopping for the uncom

"Easy to navigate the site. On file information makes it easy. Products always available."

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Rep reply posted 2023-10-24
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that you found shopping on our site comfortable and easy to navigate. Our team works hard to ensure that all the necessary information is readily available for our customers, so we appreciate your kind words. It's also fantastic to know that our products are always available for you. We truly appreciate your support and look forward to serving you again in the future!”


Verified
4/5

2023-10-26

First time buyer

"Looking into this for husband. "

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Rep reply posted 2023-10-27
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for choosing Shop Ostomy Supplies as your first-time shopping destination! We are thrilled to have you on board and appreciate your trust in our products. If you have any questions or need any assistance while browsing for supplies for your husband, feel free to reach out to our customer support team. We're here to help make this experience a smooth and positive one for both of you. We hope you and your husband find exactly what you need!”


Verified
5/5

2023-10-25

Nicely cool

"Great to order from and like Xmas, quick to receive order."

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Rep reply posted 2023-10-27
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Wow, thank you so much for your awesome review! We're thrilled to hear that you had a great experience ordering from us. It's like getting a Christmas present when your order arrives quickly, isn't it? We really appreciate your support and hope to serve you again soon.”


Verified
5/5

2023-10-25

Easy to find pro

"Very easy to find the exact product you need"

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Rep reply posted 2023-10-27
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your glowing review! We're thrilled to hear that you found it incredibly easy to locate the exact product you were looking for. We strive to make the shopping experience as hassle-free as possible for our customers. Your feedback is greatly appreciated, and we look forward to serving you again in the future!”


Verified
5/5

2023-10-11

"website easy to work with
complete products list available
"

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Verified
5/5

2023-09-21

Amazing

"Have been trying to get supplies to no avail..you all are amazing"

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Rep reply posted 2023-09-26
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,

Team Shop Ostomy Supplies!”


Verified
3/5

2023-09-20

Website is a bit difficult

"It took me several tries with the website before I was able to place my order."

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Rep reply posted 2023-09-26
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Shop Ostomy Supplies!”


Verified
5/5

2023-09-09

smooth as silk

"in and out from start to finish"


Rep reply posted 2023-09-26
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,

Team Shop Ostomy Supplies!”


Verified
5/5

2023-09-08

Easy shopping

"Ordering online was fast and easy I'm not very good at computers but it didn't take but 10 minutes and I had my order on the way to my house"

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Rep reply posted 2023-09-26
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,

Team Shop Ostomy Supplies!”


Verified
5/5

2023-09-06

"have the products I needed"

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Verified
5/5

2023-08-27

neededOstomy bags

"When we run short of supplies, you can be depended upon to carry the ones we need. Ordering is easy."


Rep reply posted 2023-08-29
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”


Verified
5/5

2023-09-05

ordered supplies

"my first time ordering supplies, very easy to navigate website"

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Rep reply posted 2023-09-07
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”


Verified
5/5

2023-09-03

good prices

"like the way the product is set up"


Rep reply posted 2023-09-26
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,

Team Shop Ostomy Supplies”


Verified
5/5

2023-08-31

Swift N EZ

"Quality, selection and efficient"


Rep reply posted 2023-09-01
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”


Verified
5/5

2023-08-31

Great

"It is very simple and the prices are reasonable for purchase "

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Rep reply posted 2023-09-01
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”