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Product & services pricing
3.75/5
Chance of future purchase:
4.01/5
Shipping & packaging:
2.25/5
Customer service:
3.56/5
Return/Replacement policy:
1.25/5

Verified
5/5

2024-02-06

"Great experience everytime I place an order"


Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-02-06

Night tubbin

"This is the only place I’m able to get replacement tubing for night drain jug. Easy ordering with quick shipping/delivery."

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Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for your amazing 5-star review! At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-02-03

Love love love the site.

"Easiest way to get supplies ever."


Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for your amazing 5-star review! At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-02-03

"First time using your service"

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Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-01-31

Price is better than insurance!

"I was looking for a place to order ostomy supplies to save money. The price for the deodorant is substantially less that I pay even with insurance. I'll be back to look at the cost of my other supplies as needed.
Thank you!
"


Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-01-29

Stay Tacy

"Great Product! I've used this product before and have found it to be unvaluable. Very satisfied! "


Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-01-21

"Great service and products"


Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-01-14

Cost is reasonable

"I am waiting to find out how many days skin barrier will last"


Verified
5/5

2024-01-14

Always Expedient

"Ordering and shipping is very quick and easy"


Rep reply posted 2024-01-16
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-01-13

Adhesive Remover Spray

"Easy and good. 1st order, checking out how efficient you are"

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Rep reply posted 2024-01-16
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs."”


Verified
4/5

2024-01-10

SUPPORT ME!

"I CANNOT GIVE AN OPINION UNTIL I RECEIVE MY PRODUCT AND TRY IT OUT! "

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Rep reply posted 2024-01-11
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for reviewing us! We appreciate your response and can't wait to know more about your shopping experience. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option from 8 AM to 8 PM EST.”


Verified
4/5

2024-01-10

Great sire

"Easy to navigate website "

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Rep reply posted 2024-01-11
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
1/5

2024-01-06

Sucky serv

"Website ****, doesn’t work. Zero customer service or support. I will never use again"

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Verified
5/5

2024-01-06

Easy website to use.

"Easy to use website. Good variety of products"


Rep reply posted 2024-01-11
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you found our website easy to navigate and that you were pleased with our prices and shipping options. We appreciate your support and look forward to serving you again in the future.”


Verified
4/5

2024-01-05

"I had trouble placing order."

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Rep reply posted 2024-01-11
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“We apologize for the difficulties you encountered while trying to place your order. It can be frustrating when technical issues prevent a smooth checkout process. We appreciate your feedback and we will certainly look into this issue to ensure that it doesn't happen again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team at 866-316-0162, Monday through Friday from 8:00 AM EST to 8:00 PM EST, or you can also use our Live Chat option.”