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Product & services pricing
3.64/5
Chance of future purchase:
4.00/5
Shipping & packaging:
2.25/5
Customer service:
3.56/5
Return/Replacement policy:
1.25/5


Verified
5/5

2024-03-22

Love this product!

"I can't seem to get this through my medical provider, so I order through Shop Ostomy Supplies! SO thankful! It is a real skin saver!"


Rep reply posted 2024-03-27
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“We are thrilled to hear that you love the product and that we could provide you with the supplies you need! Thank you for choosing Shop Ostomy Supplies for your ostomy care needs. Your skin's health is our top priority, and we are grateful for your support.”


Verified
4/5

2024-03-10

Easy

"Products are easy to access"


Rep reply posted 2024-03-14
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-03-09

Old, slow learner

"First order from this company. I was able to follow the instructions!"

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Rep reply posted 2024-03-14
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your feedback! We're thrilled to hear that you found our instructions easy to follow for your first order with us. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-03-06

"Very good price and easy navigation of web site"


Rep reply posted 2024-03-08
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing feedback! We're thrilled to hear that you found our website easy to navigate and that you were pleased with our prices and shipping options. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-03-05

Great Deal

"Looking for a good deal on these bed bags and found it here."


Rep reply posted 2024-03-08
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-03-01

New Customer

"Best priced by far of anyplace I've got my supplies"

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Rep reply posted 2024-03-02
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-02-27

Happy customer

"Quick and easy to place an ordeer"


Rep reply posted 2024-02-28
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-02-25

Great product

"Have purchased product before."

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Rep reply posted 2024-02-27
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
3/5

2024-02-23

Paige

"I asked a question through the chat, and never heard back. So, buying these items and hope they are the right ones!"

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Verified
2/5

2024-02-15

Rate good

"Discounts on products make the price look good, but not really. Chechout is wonky, and if you need customer support you will get a foreigner and good luck if you are old and hard of hearing. If you look around you can find better prices."

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Verified
5/5

2024-02-20

For Ostomates on a Budget

"Pleasant experience shopping when I find prices on my ostomy supplies that I can actually afford. Medicaid doesn't cover everything I need to make life living with an ostomy the most convenient or comfortable. I was able to find and afford to buy them here, even on a SSI budget! Thanks for providing a service that actually caters to individuals with ostomies that don't have private insurance coverage! It's the little things like finding your storefront that bring joy to my life "

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Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for your amazing 5-star review! At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-02-16

"Helpful info on products by customer service "

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Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-02-06

"Great experience everytime I place an order"


Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-02-06

Night tubbin

"This is the only place I’m able to get replacement tubing for night drain jug. Easy ordering with quick shipping/delivery."

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Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for your amazing 5-star review! At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-02-03

Love love love the site.

"Easiest way to get supplies ever."


Rep reply posted 2024-02-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Thank you for your amazing 5-star review! At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”