"Took just a little while to send it but Im very happy with my item. Awesome shape, just what i wanted."

"Ordering was very easy and received in less than a week. "

"I made my order on the 03/07, and still haven t got, besides that I haven t recevied any explanation about it."

"The eyeglass frames were exactly the ones I wanted! I would have given a 5 star rating if they would have arrived sooner. There was no indication that the order would take so long to arrive (3 weeks)."

"Shop By Us always has authentic merchandise and has always been helpful and fair and honest with me. I have been buying sunglasses from them for a couple of years now and I recommend them highly.
keith"

"THE WORST PLACE TO SHOP FOR SUNGLASSES!!!!

iv mailed them 3 times since i got the sunglasses after 18 days of placing the order!! and got a reply just now...
here are the problems/defects i get my sunglasses with :-
**1** the product i got has 2 big scratches where the folded temple bars touch the lens.
**2** warranty card not signed/stamped.
**3** neck string missing.(they knew about this and did not inform the customer until now when i mailed em 3 times!!!)

no one replied to my mails for 2 days.. but just now got a very useless reply..

now i dont know how people can buy sunglasses from them if they are giving scratched/discarded products...

i couldve settled if they could refund some amount which would save them discarding this piece and issuing a new one.. but they dont seem to be ready for tht either!!

wow!!

i was also told about the 7$ discount at the time of check out. but the billing was still done without the discount.

this is really unacceptable.

a very very very unhappy customer.


now IF AND ONLY IF they can give the reduction and refund of price or some possible way to get my sunglasses without waiting for 18 days after; they receive this scratched product, i am willing to re-write my review.

NEWS!!
now they say that the manufacturer RAN OUT of the neck strings!
1. you shouldve told this to me when you were shipping the product.
2. or probably offered a discount on it.

NOW they want me to SHIP IT BACK at MY OWN COST... so i pay $40 to ship it back and lose the $40... the WORST PLACE TO SHOP FOR SUNGLASSES!!

please dont buy anything from here... ul be cribbing as much/more than me!

shray"

"Muy satisfecho de haber comprado a ustedes sobre todo por su atención al cliente"

"I didn't receive the order yet."

"I am very pleased with my eyeglasses. I nearly purchased the same pair for x2.5 the price at a major eyewear/exam business. ShopByUs had a much better price. They were, however, back-ordered 7-10 days. I was informed that my shipping would be upgraded to priority as a make-good for the backorder delay. That didn't happen. They were still shipped USPS Ground. I would order from ShopByUs again, but plan on being very patient with the shipping and delivery time. "

"I like the prices that cheap and customer support tried to help me check my item even if I had to call them many times to check my order status but it wasn't them fault only so I think next time I'm looking forward to buy sunglasses again."

"My order was backordered as well, 7-10 business day. Which is quite inconvient, considering i needed my glasses soon. I thought it was also a bit irritating that once i placed the order, thats when they informed me they were out of stock, so it was too late to buy them somewhere else. When the glasses came, they did not fit properly, which was strange because i tried on the exact pair at a ray ban seller. The cherry on top is when i wanted to return them. They charge a 20% "restocking fee". That is just bad business, sorry guys."

"Ordered a pair of glasses yesterday and I received an email today stating it was backordered 7-10 days. I'm not so pleased with this website so far but that may change when the glasses ship... If in fact they do..."

"Very Satisfied with the product. Quick shipment and great price! You guys answered all my questions by e-mail, so quickly! Very good Service! Thank you"

"It was very easy to find excatly what item I was searching for! My only regret is not shopping sooner...Absolutly the best prices by far- compared to other sites I've shopped! Also, I recieved my order alot faster than expected! Thank you! I will be shopping again soon!"

"RayBan glasses delivered as promised. Very happy. "