ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-08-09

Easy, reliable, and least expensive!

"This was my second shipment with Ship a car direct. Each shipment has been super easy. The staff are responsive and professional. Will use this company again :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2021-08-03

Good Service

"Service and communication were very good, would recommend"


Verified
5/5

2021-07-31

3rd time using

"This was my 3rd time using ship a direct. It was easy and quick. Only gripe is that prices are rising, which is not Ship A direct's fault. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-21

2nd time user

"Excellent! The pick up was on time and the delivery impressively quick. Car was intact. Second time I use them and the service was been stellar! Thanks again! Thanks Scott!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-15

Great Experience

"Ship A Car was a great experience. The process was easy, they maintained excellent communication throughout the process and my truck arrived across the country early in the same condition I left it."


Verified
5/5

2021-07-10

Amazing!!

"I had an amazing experience with Ship A Car Direct. I had to have my car picked up in a very remote location and they made it happen in a very timely manner. The car was picked up and dropped off in the timeframe promised. Have used Ship A Car Direct several times now and will continue to do so in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-08

Car Shipment

"I had an excellent experience with Ship A Car Direct in sending my car across the country. They communicated well throughout the process, and my car was delivered without any issues!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-07-05

amazing

"I have done this with them more than twice now, my sister and I both did medical school out in California and when we decided to move back home, they were the first ones I thought of when I needed to send my car back to the east coast. They were so good at coordinating around my schedule and the drop-off time was super fast, the car left Monday afternoon from California, and that same week it was here on Friday. I would 100% recommend them to everyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-28

Great affordable service!

"Had to coordinate with drivers on both the pick up and drop off side for a time and date but if you are flexible on both ends then it is an affordable service with great results!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-28

Excellent service and support team

"I chose Ship A Car Direct for my second car shipment because the first pick up and drop off went so smoothly. Communication is key and my interaction with John and the entire team is seamless. There was always an answer when a question arose and when I was unsure about the procedure with the car carrier John immediately assured me it was his responsibility to make my car transfer smooth and easy. This time there were address changes for the car and John immediately made sure the carrier went to the revised addresses. I highly recommend Ship A Car Direct."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-25

Great service

"This is the second time we have used Ship a Car Direct and we have been pleased both times. They kept us informed every step of the way and we very easy to get in touch with when I had questions. Our vehicle arrived quickly and safely! The carrier was also super friendly. Would highly recommend this service to anyone in need of shipping their vehicle in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-23

Great job

"Great communication. David was especially helpful and put up with all my annoying questions. Car got to me a day earlier than estimated. No issues with the car. The delivering company was very professional as well. Payment on delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-22

Great Experience!

"This is our second time using Ship A Car Direct. Once again, a smooth process from start to finish. Christina exceeded our expectations with her customer service! If I sent an email after hours it was responded by the next morning. Mostly, we spoke in person and she answered all of my questions and concerns.

Our daughter lives out of state and needed her car shipped to another state for a job opportunity. She just graduated college so this was a “big stress” item that was a relief to check off. The driver communicated with my daughter with a precise pick up window and updated as they got closer.

The drop off went just as smooth and her only complaint was she needed to get her car washed lol.

I would recommend Ship A Car 100 times.



"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-22

No surprises

"Everything went smoothly and there were no surprises. The car even arrived earlier than expected saving me 2 day’s car rental. This is my 2nd experience with Ship a Car Direct and there is a 3rd, it will be them too"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-16

Five stars

"David is great. The driver Ed is awesome as well. I would go to them again if I need to transport my car again. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges