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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
5/5

2022-07-08

Great customer service!

"Everything was very smooth!"

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Verified
5/5

2022-07-06

Awesome Customer Service and Experience

"John was awesome from start to finish. Flawless execution on two cross country Honda Minivan transfers. Thanks "

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Verified
5/5

2022-07-04

Joe- Ship A Car Direct

"Excellent Service! It was a quick delivery and excellent customer service! Would definitely use them again!"

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Verified
5/5

2022-07-02

Returning customer

"I've used Ship a Car Direct service 4 times now and the service has been great. Will definitely use them again!"

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Verified
5/5

2022-06-25

Excellent & Responsive !!!

"I am very pleased with the Ship a Car Direct service. I spoke with Renae & she was kind & quick with answering my questions. This is my third time that I have used them. Each time they were prompt & very responsive. I highly suggest shipping your car with them.
"

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Verified
4/5

2022-06-24

Good Experience

"This is the third time I have used their service. The first two times, everything was scheduled early in the shipping window. This time, scheduling was a bit more difficult -- a shipper wasn't identified until the last day of the shipping window and the car was picked up two days later. Scott was very helpful throughout the process and kept us informed on progress finding a carrier. All went very well with the shipping itself."

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Verified
5/5

2022-06-22

Timely and communicative

"Assigned a carrier within the week of the first day of pick up range. Transported two vehicles from west coast to east coast in 6 days. Timely service. Easy communication with ship a car direct and the Carrier (TransAuto) driver. "


Verified
5/5

2022-06-13

GREAT SERVICE!

"Again, Amazing service and delivery! The second time I used them and everything went SMOOTH. "

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Verified
5/5

2022-06-09

Great overall experience

"I used ship a car direct for my initial move so I stayed with them for my return. Overall they are incredibly professional, answered my questions and kept me updated on the progress of my car. Additionally, they made it clear they would help if there was any damage, both times there was not. Thank you again! "

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Verified
5/5

2022-06-03

Professional & efficient service

"2nd time using Ship-A-Car Direct. Worked with Matt, who is very professional and experienced in the transport industry. Excellent communication from the company and Matt in particular throughout the whole process. The transport company that Matt arranged was also first rate. "

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Verified
5/5

2022-06-02

Second Time Using, Same Great Experience

"This is the second time I've used Ship A Car Direct and it went just as smooth as the first time. The communication all the way through was great. The customer service representatives were nice and the pick up and delivery were seamless. Will use them again if I need to and will recommend them to anyone who needs a car shipping service. "

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Verified
5/5

2022-05-31

Great service, great prices

"We recently moved cross-country (CA to FL) and needed both of our cars shipped. We got quotes from a bunch of different companies and Ship a Car Direct was by far the best price. I worried what that meant as far as the service, but they were absolutely terrific. Ship a Car Direct has high standard for carriers and both cars arrived safe, sound and on time at out new home. My advice is to be patient and they will take care of you -- you'll get some automated emails that might make you wonder, but it is only because they are super busy. It is a great, trusted company."

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Verified
5/5

2021-10-20

e350 051922

"This was my 4th time using Ship a Car Direct. Scott was professional, courteous, and a pleasure to work with - as he was the previous three times. The driver was excellent on both ends, on time for pickup and delivery, professional, and kind. I give this experience another 5 stars as I gave all my previous experiences with Ship a Car Direct.

A big "Thank You" to the entire Ship a Care Direct Tean!!!!!

wmpd
"

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Verified
5/5

2022-05-19

Nevada to Massachusetts went great.

"This is my 3rd time using Ship a Car Direct, and they delivered yet again! The pick-up process was easy, the driver was courteous, and the car arrived at its destination a couple days early. Thanks, Ship a Car Direct! You make this process stress-free, and John did a great job answering my questions."

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Verified
5/5

2022-05-08

Another great experience

"This is the second time we’ve used Ship a Car Direct. We couldn’t have been happier. Both times were very positive experiences: good drivers, timely pickups and deliveries, no damage to our vehicle. I would recommend them without reservation."

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