ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2002-11-16

"Awesome seller. Had a custom vinyl applique done for my PC and their talented artist made it look EXACTLY like I wanted. Real friendly people...always an IM away in case you want something changed and they have tons of vinyl colors to choose from. Vinyl was very easy to install and directions were well written."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-10-28

"I found The Shattered Web from a computer "modding" website which had said to contact them for custom stickers for your window kits in computer cases or on the case. I was skeptical at first but I went ahead and ordered a Punisher sticker set for my modded case and hoped for the best. Not more than 10 min. after I had submitted the order online, I had an email from a sales rep about my order and he verified my address. About a half-hour later I had a UPS tracking #. The stickers came in neatly packed and with good instructions and a tool to apply them. Great service and great stickers. They even have a Kansas Wildcat. It's always nice to deal with honest companies who take customer service seriously.

Patrick
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process