"Bought a pair of Ray-Ban RB 2132 622/58 Rubber Black Replacement Temples (Arms) as one of the arms on my pair snapped off. They seem to be made of the same material and fit fine, but the inscription on the inside is completely different (obviously not genuine). It works, and I doubt most would be able to tell the difference, but way overpriced for a not-genuine product."
"Chat was extremely helpful and directed me to the appropriate link to order parts. Ordering was as easy as it gets. Item received was exact replacement. Prices were also very reasonable. Would certainly purchase from again!"
"The ordering was simple and my order came very quickly, however I was not sent the lenses that I ordered (Ray Ban 3025 004/78 Blue Grey Polarized gradient lenses) and was instead sent just the standard polarized black lense. Since I had been waiting a while to replace my cracked lenses, I opted to keep what they sent rather than go through the exchange process. The quality is great, they are just not the lenses I ordered."
"Requested assistance via the chat and was directed to exactly what I needed. Parts came ahead of promised date and hey are perfect@. My glasses fit better than new! Many thanks! "
"I have been waiting over 2 months and still have not received my order. No response from Shades Daddy.
Very poor customer service
Will not shop with them again. I asked for refund...no response."
"My brother has the black pair of the Folding RayBan Wayfarers. He calls them his "SpongeBob Jellyfishing Glasses". The middle folding hinge piece had snapped in half. So instead of buying another pair, my mother and I went on a hunt for another piece to fix the glasses. So we came upon shadesdaddy.com and finally found the piece for a reasonable price. They sent two hinges, that were different sizes. I am happy they did, because we were not sure what size the lenses were on the glasses nor the size of the hinge. The package came earlier than expected, along with the right sized hinge piece. His glasses look like new, and he no longer has to squint to see from far away. Would definitely purchase from this site again. "
"Customer service was extremely helpful in assisting me in narrowing down the necessary piece I needed to repair my glasses. It worked out perfectly. So pleased there was a solution! "
"Ordered RB2132 58mm - I have original New Wayfarer RB2132 55mm and they look a bit different from the 58mm model. 55mm has more rigid frame and vivid colors. I am doubting if the product from Shadesdaddy is genuine.
Another drawback - shipping took more than a month."
"Honestly none of the online sunglass outlets I researched had very good reviews in fact most were terrible ! I went with ShadesDaddy because of product availability and price. I must say my experience was fantastic !!! The Clubmasters arrived way ahead of time, in perfect condition, and have been verified as authentic ! They are exactly right !"
"Ordered a pair of Ray-Bans from ShadesDaddy (SD). Never received the merchandise. Contacted and they said it was my problem, not theirs. I filed a dispute with my credit card company (CCC) and they immediately call me and told me they were going to fix the issue, including refunding in full if they don't find the merchandise quick. Call them again a week later and they told me that the CCC had already refunded in full. That nothing else was to be done and that they considered the case closed. Then I found out via letter from CCC company that they fought the dispute and my refund was reverted. By the time I responded to the CCC, it was too late and SD does not answer my calls or emails. STAY AWAY FROM THIS VENDOR."
"My son loves his RJ9056S, they fit perfectly! However Shades Daddy really needs to improve its customer service, I have not seen any other online vendor that charges for the purchases before shipping the items, this is really unsettling to say the least. On the other hand, It has been over three weeks since I placed this order, and one of the items is still missing, no tracking number or shipping notice, and every time I contact customer service, I get the same story, up to this point I am afraid the pending item will never arrive, and I would portably lose my money. Keeping your customers in the dark is far from being a good practice "
"I am so happy i have found this website! I will never pay retail price again on my sunglasses! Everything they say on this website is VERY TRUE! I didn't believe this website because the prices are way to good to be true but its very true! The glasses are 100% authentic, i checked the serial number . I bought
Versace VE 2161 Gold / Silver Mirror Sunglasses and they came in excellent condition (they were new). Very nice protected packaging . I would recommend this to everyone."
"Quick service. Amazing price and great quality RayBan pair of sunglasses. I have no complaints."
"I placed an order on June 21. My card was charged three times due to a website error. Ok, issue was resolved. It took four weeks to ship. I was told about two to three. It took almost five total weeks until I received it. When I finally opened my package I realized they were not even the lenses I ordered. I contacted customer support again and they said to send them back and they will make sure they sent me the correct lenses. They received my return and refunded my account. And now they are saying they can't do anything about it. And it was the same woman is customer service saying she would make sure it was correct. Now she is saying there is nothing she can do.
I will pay more money to never deal with shades daddy again!"
"I just get my new Ray Ban Aviator, the price was excellent and delivery time faster than expected, overall a great experience buying at ShadesDaddy.com."