"I have purchased from Secondwindcpap on multiple occasions, and have received the desired merchandise, well packed, expeditiously.
The selection of new and used products is just right for my needs! The proactive approach to supporting my purchases makes it easy to have my new CPAP ready to go out of the box, or gives me the option to work with my local respiratory therapist.
Honestly, what takes 3 hours at the local home medical supply takes 5 minutes with Secondwindcpap.
It's hard to speak highly enough of the Secondwindcpap experience!"
"I’m happy buying products from this reseller"
"Its nice that I can get some used CPAP machines for a cheaper price than usual, great service!"
"It's nice that you can purchase stuff outside of the normal insurance/doctor chain. However, buyer beware that what you get is yours. They will do buy-back, but at an *extremely* reduced price. This is not a good place to use if you don't know exactly what you want or need."
"I purchased a used CPAP unit from Secondwind which has a six month guarantee. At six months, the sound it made began to vary thus interrupting my sleep. They replaced it twice with units that did not pass the smell test (cigarette and dryer sheet odors) since I do not do odors very well. Third time was a charm when a brand new DreamStation quickly arrived. In sum, if every vendor offered such friendly attitude and wonderful service, the world would be a much better place!
Here is my atta girl I recently sent to Leslie Anderson, Customer Service Manager at Secondwind:
Hi Leslie,
It has been a month or so since I began using the new replacement CPAP unit. It has been a dream – no pun here since it is branded as a DreamStation.
Thank you so much for service beyond the call of duty. Indeed, you and everyone at Secondwind goes the extra mile to assure your customers are fully satisfied.
I am one such satisfied customer!
The best to you, as always.
Mike
Mike Noblet
***-***-****
"
"They were very helpful and explained the procedure in a way I could understand and partake in. "
"Got the order super quick and works great! Also the best price :) "
"Outstanding service! They stand behind their products 100%. If you need a cpap/bipap machine or accessories, Secondwind has the best prices on the internet. 1st rate service after the sale. The owner of the company is a Respiratory Therapist and uses a cpap himself. Extremely knowledgeable & extraordinarily helpful. All the Staff at Secondwind go out of their way to insure you're a happy customer.
Buy with confidence from this company. You will be glad you did!
5 stars!"
"It was was a great experience. I would buy from them again."
"Secondwindcpap.com has a great web site. Easy to navigate and provides clear descriptions of the products. Easy checkout with excellent communication from sale confirmation, shipping progress and through delivery. "
"Costumer service is hard to find.
Secondwind is top notch they get a five star rating.
Thank you for the great experience. "
"A company founded on actually helping people that medically need this type of equipment but don't have $2000+
The Owner worked with me to get me the gear I need at a price I can afford. He was mannng the chat function on the 2nd Wind website. Mark is a trained respiratory technician...how often do you get an actual business owner on the chat feature of a website that is a clinical expert?!? That uses a C-PAP himself?!?
The answer is you don't...what a concept. Jim, that also handles the chat feature, was extremely helpful and knowledgeable. If you have questions, these people have accurate answers...
I highly recommend Second Wind for your C-PAP/Bi-pap equipment & accessories purchases.
5 stars from a grateful customer!!!
"
"They kept me updated about the status of my order, and I received my CPAP within a few days. They have very good prices and I saved a lot of money."
"I got exactly what I ordered, in a condition that could easily pass for new and when I thought I had an issue I got a phone call and email within minutes. These people are serious about good business and good customer service. I've already recommended them to a handful of friends who may need a backup or portable CPAP machine. "
"Great did not have to deal with Cigna's company centric."