ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-03-18

Awesome company

"Mark extremely helpful in my re-order of supplies!
Also I bought a gently used cpap in 2015, still going strong.
One of the technicians answered every question I had!
These guys know their stuff!!
Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-03-04

Great place

"Good prices, knowledgeable, quick delivery and good communication. I recommend Secondwindcpap.com often."


Verified
5/5

2020-02-24

Excellent service & products

"I had my doubt about buying a refurbished HMD Auto Z1 but the price was in my budget. The Z1 was promptly shipped. It looks brand new & operates great. Whether you call or chat online you're talking with a store employee not a 3rd party. The Z1 has a reputation of being noisy, and it is. My Resmed Autosense noise level is 17db (whisper). The Z1 without a muffler is 19db. Those extra 2db sound like a you're in a wind tunnel. I brought a Z1 muffler which lowered the noise level equal to my Autosense. The Z1 should not be purchased without this muffler. I'm very happy with Secondwind CPAP & would recommend them to others. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-01-24

Sorry

"I have not found enough time to try it out. Usually when I get around to responding to anything, the time has expired.
I feel your sales staff is excellent.
"


Verified
5/5

2020-01-10

CPAP HUMIDIFER

"Great looks new and seems to work great. I am I pleased as shipping was also fast. Highly recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-17

Extremely Fast Shipping

"Great product, as advertised and fast shipping. Will definitely buy from again. "


Verified
5/5

2019-12-17

Great customer service

"Very Happy with the experience!!
Good follow up, fast delivery, great price!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-10-19

Easy Purchase Experience

"While shopping online for another CPAP here I found just the model I wanted and customer service was very quick to respond to inquiries through email and chats. Received shipment a few short days later and was set up very quickly. A couple of pressure tweaks and now sleeping comfortably. I highly recommend Secondwindcpap.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-08-30

Great company

"Excellent service. Friendly customer service and no problems with products and large selection and good prices "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-08-12

Great to deal with.

"Call with questions and concerns about shipping time as I had an upcoming trip. Placed the order after our discussion and it was shipped that same day. Delivered 3 day later. Great experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-07-30

love these guys!

"I love working with the crew and SecondWindCpap. Happy to give them my business!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-07-12

Great customer service.

"Tim was such a great when I ordered, when it programed.
It had issues 6mo later, Tim was Jonny on the spot with helping get a replacement through the Warranty.
Awesome.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-07-06

Excellent communication and great price.

"I ordered a Z1 CPAP several years ago and, this time, I bought a second one. Second Wind has kept me informed of the status every step of the way and the experience has been very pleasant."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-06-11

Excellent service

"The process was really fast, from payment to delivery, the cpap was in a very good like new condition."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-30

Fabulous customer service!

"Every interaction I have had with employees has been positive. When there is a problem, they take care of it right away. They really care about you getting a good night's sleep!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges