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Verified
5/5

2019-05-11

Easy Purchase

"With help from a friend, I was able to find your website and order was I needed to travel."


Verified
5/5

2019-04-03

Fast Service!

"Very good selection of new and gently used machines. Easy to order website. The best thing was the fast and free shipping. I needed a “new” machine and got it within two days!"

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Verified
5/5

2019-03-19

A wonderful experience

"A wonderful experience from start to delivery. Called toll free number, did not have to wade through a ton of choices, got to speak with customer service rep who took a lot of time with me explaining options, different categories, considerations to take into account. After the Order was done I asked about Paypal and because that required on-line only she was kind enough to walk me through the process on the web-site, so in essence she spent 2x the time for the same purchase.

Delivery options were explained, no pressure to pay for 2nd day air as opposed to standard ground delivery, and because I was in a bit of a hurry to get the device I opted for 2nd day air. And delivery came as promised--this in the middle of a tremendous storm hitting the Midwest. The firm is located in MN so you know weather was a factor, but the package got to UPS the same day as promised and a tracking number provided so that I could monitor the progress of the shipment.

Device was a promised, in great condition, and on-board diagnostics provided the number of hours of usage so that one could see that it was indeed "gently used".

I also ordered a new mask, tube, etc. and it also came with the device.

These folks have their act together. The person-to-person communication was with some one who cared about the customer and having a good fit, literally and figuratively.
"

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Verified
5/5

2019-03-13

Great experience

"Secondwind staff are knowledgeable, responsive, and a plesure to deal with. Highly recommend."

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Verified
5/5

2019-03-07

Thank you everything was great.

"shipped quick. the product was in great shape. will use them again"

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Verified
5/5

2019-03-02

Best customer service out there

"Even the owner, Mark, Will personally get involved to see that your needs are met. Greatest customer service I've come across ."

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Verified
5/5

2019-02-19

Good Value/Service

"Questions were answers right away. Quick easy ordering"

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Verified
5/5

2019-02-19

Great Experience

"Very easy transaction quick shipment. Questions where answered promptly. I have already told others about there service."

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Verified
5/5

2019-02-12

Returning customer

"I've been very happy with the items supplied and their information communication during the transacation - Thank you"

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Verified
5/5

2019-02-03

Second purchase from Australia

"I found their prices very competitive and the service first class "

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Verified
5/5

2019-01-30

Best place to buy CPAPs and supplies!

"I've been buying from Secondwind CPAP ever since I got the apnea diagnosis..they are knowledgeable, helpful, and all-around the best place to shop for equipment and supplies! Can't recommend them enough!"


Verified
5/5

2019-01-25

The extra mile

"Second wind did a stellar job. When there was a problem with PayPal, the boss of the company and I were able to figure it out and complete the business."

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Verified
5/5

2019-01-09

Fast, cheap, high quality

"Ordering from these guys is so easy and I trust their recommendations. Before I found SecondWind I was stuck with the hospital’s system and it was like being held hostage. Excellent service and communication and I’ve been a customer for four years."

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Verified
4/5

2019-01-02

Used part sometimes they don't last

"Everything was as expected. This was a replacement for a part that was ordered a little over a year ago, had expected it to last longer."

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Verified
5/5

2018-12-28

I can breath again!

"So grateful for Secondwindcpap, I got a CPAP machine at a great price, and it came quickly!"

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