"With help from a friend, I was able to find your website and order was I needed to travel."
"Very good selection of new and gently used machines. Easy to order website. The best thing was the fast and free shipping. I needed a “new” machine and got it within two days!"
"A wonderful experience from start to delivery. Called toll free number, did not have to wade through a ton of choices, got to speak with customer service rep who took a lot of time with me explaining options, different categories, considerations to take into account. After the Order was done I asked about Paypal and because that required on-line only she was kind enough to walk me through the process on the web-site, so in essence she spent 2x the time for the same purchase.
Delivery options were explained, no pressure to pay for 2nd day air as opposed to standard ground delivery, and because I was in a bit of a hurry to get the device I opted for 2nd day air. And delivery came as promised--this in the middle of a tremendous storm hitting the Midwest. The firm is located in MN so you know weather was a factor, but the package got to UPS the same day as promised and a tracking number provided so that I could monitor the progress of the shipment.
Device was a promised, in great condition, and on-board diagnostics provided the number of hours of usage so that one could see that it was indeed "gently used".
I also ordered a new mask, tube, etc. and it also came with the device.
These folks have their act together. The person-to-person communication was with some one who cared about the customer and having a good fit, literally and figuratively."
"Secondwind staff are knowledgeable, responsive, and a plesure to deal with. Highly recommend."
"shipped quick. the product was in great shape. will use them again"
"Even the owner, Mark, Will personally get involved to see that your needs are met. Greatest customer service I've come across ."
"Questions were answers right away. Quick easy ordering"
"Very easy transaction quick shipment. Questions where answered promptly. I have already told others about there service."
"I've been very happy with the items supplied and their information communication during the transacation - Thank you"
"I found their prices very competitive and the service first class "
"I've been buying from Secondwind CPAP ever since I got the apnea diagnosis..they are knowledgeable, helpful, and all-around the best place to shop for equipment and supplies! Can't recommend them enough!"
"Second wind did a stellar job. When there was a problem with PayPal, the boss of the company and I were able to figure it out and complete the business."
"Ordering from these guys is so easy and I trust their recommendations. Before I found SecondWind I was stuck with the hospital’s system and it was like being held hostage. Excellent service and communication and I’ve been a customer for four years."
"Everything was as expected. This was a replacement for a part that was ordered a little over a year ago, had expected it to last longer."
"So grateful for Secondwindcpap, I got a CPAP machine at a great price, and it came quickly!"