"We were facing serious a environmental problem and Santa Clara Systems came thru with the parts EXACTLY as they promised. Would I use them again - Absolutley! They had it in stock and shipped immediately and we received it when they promised. As much as I dislike saying it not all vendors can match their promise with their actions but Santa Clara did and I am confident they will again. THAT is what is critical to us when a process is 30% crippled and we need a part.
Thank you for a job well done!"
"Very fast with their quotes. Pricing is awesome. Great company to work with."
"We quoted our customer. We had the best price. Waiting for PO.
Thank you!"
“lori-91532,
Thank you for sharing this kind review with us. Your feedback is very important to us because it will help us to better serve our customers. Please continue to communicate your thoughts with us.
Allison Duby
Senior Customer Relations Manager”
"Delivered order as expected. Great customer service."
“landy_sopko,
I am pleased to hear about your recent experience with Santa Clara Systems. Thank you for taking the time to share your comments and feedback, it is greatly appreciated.
Allison Duby
Senior Customer Relations Manager”
"fast delivery, quality, no surprises"
“Thank you for sharing your feedback with us. We are grateful to have you as a customer and look forward to continuing business with you. Thank you again.
Allison Duby
Senior Customer Relations Manager”
"Very responsive and eager to offer support."
“Thank you, B_butler-34580 for taking the time to leave your comments on this forum. I am very pleased to learn that you are satisfied with the service you receive from Santa Clara Systems. Please continue to let us know of our strong points, as well as areas where we can improve in the future. Thanks again.
Allison Duby
Senior Customer Relations Manager”
"Santa Clara does an outstanding job responding to RFQ's in a timely manner. Very satisfied with the quality of the products we receive. "
“It is good to hear from you, RON_FORSYTHE. Our sales team is constantly working on ways to cut our response time even further. Thank you for taking the time to share this comment with us as it makes us feel as though our efforts are effective and appreciated. Thanks again.
Allison Duby
Senior Customer Relations Manager”
"great turn around time on quote and order "
“Thank you, wmayo-339 for taking the time to leave your comments on this forum. I am very pleased to learn that you are satisfied with the service and products you receive from Santa Clara Systems. Please continue to let us know of our strong points, as well as areas where we can improve in the future. Thanks again.
Allison Duby
Senior Customer Relations Manager”
"Received pricing in timely fashion."
“ndunbar,
Thank you for taking the time to share your comments, it is greatly appreciated. I am confident that we will continue to meet your time constraints in the future. Thanks again.
Allison Duby
Senior Customer Relations Manager”
"Was looking for a hard to find item, once I got on Santa Clara website it was a breeze. I will be back. thanks. "
“mseverance-63292,
Your comments are greatly appreciated. I am especially happy to hear of your recent experience with us since Santa Clara Systems specializes in obsolete parts. We look forward to continuing business with you.
Allison Duby
Senior Customer Relations Manager”
"I like that you always quote right away and all products quoted are in stock with you available to ship"
“Thank you noe_ordaz for sharing your comments with us as we know you are very busy. Santa Clara Systems is proud to say that 99% of orders will be shipped the same day with no extra fee! Thank you for your business.
Allison Duby
Senior Customer Relations Manager”
"Great Customer Service!!!!"
“allen-munroc,
We appreciate you taking the time out of your day to leave us a review. I am very pleased that you are happy with the service you consistently receive at Santa Clara Systems as our sales team works extremely hard to make sure the customer is taken care of. Thank you again for your kind comments.
Allison Duby
Senior Customer Relations Manager”
"The quote was quick as was the turn-around. I will be doing business there again."
“Thank you for sharing your feedback with us. We are grateful to have you as a customer and look forward to continuing business with you. Thank you again.
Allison Duby
Senior Customer Relations Manager”
"a pleasure. helpful pleasant and quick. they are my first look on hard to find items. "
“Your feedback is greatly appreciated. We work hard to ensure our customers are happy with the service they receive. Please continue to let us know what we are doing well and what we can improve on. Thank you again.
Allison Duby
Senior Customer Relations Manager”
"Kelly was very prompt in responding to my request for quote and the items were shipped out Next Day Air the same day. Great job!! Thanks"
“I am very pleased to hear that Santa Clara Systems has consistently met your needs. Your thoughts and feedback are important to us and we thank you for taking the time to leave a review. I will share your comments with Kelly and make sure she keeps up the good work. We hope to continue to do business with you in the future.
Allison Duby
Senior Customer Relations Manager”
"Great turn around time! We got the order processed and delivered quickly."
“Thank you for leaving such a kind review. Our sales team is happy to know all their hard work isn’t unnoticed. Thanks again for your business and comments, please continue to let us know how we are performing in the future.
Allison Duby
Senior Customer Relations Manager”
A rep from Santa Clara Systems, Santa Clara Systems, has responded:
“npayne-75204
Your feedback is greatly appreciated. I will share this information with our team as they work extremely hard to make sure all of our customers are responded to in a timely manner. Thank you again for sharing your positive experience with us.
Allison Duby
Senior Customer Relations Manager”