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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
5/5

2014-02-18

"Prices are higher than many of my wholesalers. But availability and shipping cost bring me back. Only complaint is I requested return help with a defective product but have not had a response in over 1 week from my sales rep."


Verified
5/5

2014-02-07

"I have made few, but essential purchases from SaltySupply for my existing and soon to be upgraded system. I am extremely happy with the experience I received when dealing with SaltySupply. My phone calls with questions were always answered and addressed with care. When shopping for a new skimmer that was out of stock (everywhere), I was notified via phone of its arrival, which, to me displayed the commitment of the company and staff to understanding the nature and urgency of reefkeeping. The shipping always was addressed in the same fashion, quick. Customer satisfaction and support is their #1 priority, even months after your purchase, as I found it to be through my experience. I have been dealing with few large online retailers, and this one is my favorite, primarily due to the service you receive. Most definitely, a place to shop for your new toys. "

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Verified
5/5

2014-01-28

"Great to deal with. Had some questions and inquired via email. Customer service was very quick to respond and was very helpful. Will be back for sure. "

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Verified
5/5

2014-01-25

"Prompt response from customer service regarding order."

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Verified
5/5

2014-01-25

"Saltwater supply were very efficient in handling my order: not only did they reply to my query right away, but the order was shipped immediately after placing it. The packaging was also very good."

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Verified
5/5

2014-01-19

"This was my first time using SaltySupply. Te web site was extremely easy to navigate, checkout was just as simple and for once there is a company with reasonable shipping prices if you don't qualify for free shipping. Overall great experience and I will be using then more in the future. "

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Verified
5/5

2014-01-15

"This was my first time ordering from Salty Supply. FYI, the other online suppliers of aquarium supplies I order from include Bulk Reef Supply, Fragtastic Reef, Dr. Fosters and Smith, and Marine Depot. My experience with Salty Supply was excellent. Fast and easy checkout, speedy delivery, and the product was something that other online supplies did not carry or were out of stock. So, this ultimately made my decision to go with you. Please make sure I am placed in the drawing for the IPAD.

Thanks Salty Supply
"

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Verified
5/5

2014-01-14

"I had a great experience with Saltysupply. Absolutely fantastic customer service. I ordered three day shipping, as it turns out the package was going to arrive a day early, Chris from Saltysupply noticed this and called me to make sure I was going to be home to receive the package. Everything was packaged very carefully by the way. Great prices. Defintely going to do business with them again soon."

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Verified
5/5

2014-01-10

"Very good customer service. The price was adjusted on an item so great customer service. Love it! Always cheap prices and cannot beat them. "

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Verified
5/5

2014-01-08

"I purchased a Nextreef MR1 reactor from Saltysupply.com....they had the lowest price when I searched the net but were originally out of stock. I received an email that they were having a super-sale and "low and behold" the item was in stock and the price was even lower than the original low price. The item was double packed and in perfect condition. Thank You Salty Supply. "

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Verified
5/5

2014-01-08

"I have purchased a Waveline pump and RLSS skimmer from salty supply. Both experiences were great and their response to questions has been excellent even in the online forums. I will definitely use them again if the need arrises. Thanks Chris and Rich!"

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Verified
5/5

2014-01-08

"Great store. Good prices, great selection, good service."

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Verified
5/5

2014-01-06

"The product came exactly as advertised and on time with free shipping! Salty Supply also had the best price out there for the reeflo gold hammerhead hybrid pump."

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Verified
5/5

2014-01-04

"The website was easy to navigate through and the holiday specials were the best prices I could find anywhere. I had a great experience shopping on Salty Supply and I would do it again. The package arrived earlier than anticipated, which was an added bonus!"

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Verified
5/5

2014-01-04

"i think saltysupply is great, they took my order on xmess eve. the product was great on price and great on time shipping. your web site is easy to navigate and is full of deals. "

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