"They are sneaks and cheats my comany bought windos office prof 2003 from them i had to install it for a client when i went to install it the cd key was bad so i called microsoft it was for a diffrent programcalled them they called me a liar but said they would send me another one and email me a new key and they never did so the service might me fast but the lie so much and insult you when you catch them,
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"This company almost always has some of the best software deals in the world. Or at least I think so. I have purchased from Royal Discount many times."
"I usually don't take the time to write a review or comment on a particular store, RoyalDiscount however impressed me enough to take the time to so. They have great prices for popular and most importantly *legit* software. The descriptions of the different versions are extremely accurate, which is important with all these oem, retail, system builder, etc. versions you need to know what your purchasing, or else your will waste your hard earned cash on something that you cannot use. The shipping time was also extremely quick. No complaints what so ever. Would highly recommend, and I do plan to order from them many more times. They do indeed give their customers what they deserve...the ROYAL treatment!"
"A great overall experience. Their prices were extremely low, and their shipping was lightning-fast. I would highly recommend this company."
"Royal is almost always the least expensive software purveyor we use. Fast, free shipping and accurate order fulfillment make Royal an excellent choice for your software needs."
"Ordered Vista Home Premium upgrade on Tuesday, received on Friday. Price was excellent at $75 and product was new and unopened. Very satisfied with service and product."
"Ordered Adobe Acrobat 9 Pro full version on 9/17 and had it in our hands on 9/19. Turns out they sent us Acrobat 6 with a version 9 upgrade, but it warns you right on the site that depending on stock that may happen. All in all the service was fast and the price was great! We are very satisfied and will look at Royal in the future when purchasing software, but we just wanted consumers to be aware that you might not get EXACTLY what you think you're ordering."
"BUYER BEWARE!!!!
If you purchase an OEM version of Windows XP Pro.
It is an original OEM version of Win XP Pro. BUT--
it may not be licensed for the country you live in.
I purchased two copies of Win XP Pro. One is licensed for distribution in "specific countries
within Middle East and Africa". One copy is licensed for distribution in "specific countries within Europe". I live in the United States. Good luck when you try installing or reinstalling this junk operating system. You'll eventually be prompted to call the 800 number to be connected with someone in a country other than the one you live in. Then go through an extended hassle trying to prove you purchased this item so you can get a code to install and use it. I tried reinstalling after it crashed too many times after it had worked ok for a few months. No hardware or software changes were made to my system. Just the Microsoft updates not including service pack 3. Was prompted to call again. Told them to forget it. Thank goodness I switched to Macs. Too bad the company I work for is stuck in the stoneage. I need to run one Windows only program to do my work.
Anyhow, if you don't know for a fact before you purchase where this copy is licensed for distribution-- DO NOT purchase from Royal Discount."
"I placed my order for windows vista ultimate retail with SP1 on the 29th of July, I received my order on the 1st of August. The order was shipped on the same day it was placed despite me messing up my order placement online. I was a little fearful of receiving a fake copy of windows vista but mine was genuine, in perfect condition and I received it quickly. I made a call to them prior to placing the order to ask a few questions and I spoke with someone right away and got my answers from someone who knew what they were talking about and spoke perfect English. The whole experience was excellent overall and I highly recommend. "
"I've ordered from Royal Discount multiple times and have always been very pleased with this online store. They also frequently have the best prices on the Internet on the software products they stock.
I actually live about 10 minutes from their physical location, and on more than one occasion have just driven to their location to pick up my item!
I've also called them on the phone, and they've been responsive, helpful, and knowledgeable.
I'm a PC specialist, and have recommended Royal Discount to several customers, and they too have b een very pleased with their experiences with Royal Discount."
"Ordered E85-00913 which is an OEM 3-Pack of Microsoft Windows XP Professional. I have ordered this 3 pack from other online merchants and it always arrives boxed and sealed right from Microsoft and also includes a Windows XP OEM pre-installation kit CD.
My order invoice and email notification both show I ordered 2 each of E85-00913 and what arrived was "six" copies of Windows XP Professional loose packed in a shipping envelope. Called them and they offered the possibility of return and were very argumentative in nature, when all I wanted to know was why did I not get the boxed sets as ordered. Their web page still shows the availability of the three packed version. "
"Never credited my card after returning unopened software."
"Have ordered 3 times this year from Royal Discount and have been very satisfied each time. Web ordering works well, notifications are timely and product is delivered exactly as advertised. I would recommend this software e-tailer to others."
"I ordered Windows XP Upgrade listed for $91.79. The web site stated "Ships free today" which had a link definition that said "This item is currently in stock in our warehouse and ready to ship." Four hours after placing the order - and receiveing a confirmation email - I got another email from this vendor saying that "Unfortunately we have become unexpectedly out of stock..." on the item I ordered. It further said that they had no estimated delivery date for a new shipment and that they had cancelled my order. After receiving this message, I went back to their site and checked the item. It was still listed as "Ships free today". Three days later, the item is still listed as in stock, only now the price is up to $109.97. This vendor is obviously playing games with its customers. I am VERY disatisfied with Royal Discount and will certainly NOT order from them again. "
"This was my first purchase and I am completely satisfied with the experience. The price was among the lowest online and the free shipping was an added bonus. Packaging was excellent and the software was received promptly, making the overall purchase perfect in every way. I can recommend this company without reservation and will not hesitate to order from them again. "