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Product & services pricing
3.85/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.59/5
Customer service:
4.29/5
Return/Replacement policy:
4.69/5
Featured Review


Verified
5/5

2023-04-12

excellent, fast parts for Litter Robot

"fully satisfied with orders, always arrive quickly with correct componente"


Verified
5/5

2023-04-12

Always great service!

"They stand behind the products they sell. "

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Verified
1/5

2023-04-12

The robo cat kit was absolutely terrible.

"It did fit together well and required specialist tools that were not specified in the marketing information. Robot shop delivered the product on time. It is the product that ****. BUT there was no ability to leave a review on the robot shop website or get in touch with them about the our age. "

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Verified
5/5

2023-04-12

RobotShop always delivers!

"They have a great selection of products and are always responsive to inquiries. One of my favorite places to shop! "

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Verified
5/5

2023-04-12

Parts and information on LitterRobot.

"Quick response to my questions.
They have parts for repairs.
"

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Verified
5/5

2023-04-12

prompt delivery, no issues

"Totally satisfied. It arrived quickly, good price."

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Verified
1/5

2023-03-21

Litter kattebak gekocht, vanaf 3e week drama ding.

"De litter kattebak nu voor de 3e x terug gestuurd en nog niet in orde.
Blijft steeds half in het draai programma staan en krijgen hem dan miet meer goed. Vervolgens stekker eruit en uur later er weer in.
Dan gaat het 3x goed en wederom hetzelfde.
Erg dure kattenbak en werkt niet echt.
Diverse x nu verzocht om een gehele nieuwe te sturen of geld terug maar geen reactie nu meer.
Drama bedrijf met rommel.

Peter koert
"

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Verified
1/5

2023-01-21

Package was never delivered

"Despite the discount shipping service's claim this was never delivered. Cameras confirm. Money flushed down the toilet. They need to use a REAL courier service. Until then, better to use the money to buy lotto tickets IMO. "

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Verified
1/5

2023-01-20

Robot has been faulty for over 2 months

"They sent out new parts which I gad yo fit myself all done and it still doesn't work there's no contact number and it takes days for a response. I'm not impressed I wsnt to send the whole unit back"

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Verified
5/5

2022-12-01

Excellent service.

"Fast delivery. excellent service."

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Verified
4/5

2022-12-01

Bad delivery but nice customer service

"The package was lost but they took care of a replacement. You should avoid DHL!"

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Verified
5/5

2022-11-21

Returning product was ok

"I received the refund. Waiting a little bit but no big deal . This season is expected that things take a bit more time. "

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Verified
1/5

2022-11-22

I want to return it for a full refund it has never worked and havre repeatedly said so

"You succ as a retailer. How's that"

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Verified
5/5

2022-11-08

Delivered

"The package was delivered in a timely manner, and in good condition."

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Verified
5/5

2022-11-08

Fine

"Everything was fine, product was delivered on time."